Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported extremely slow service, with long wait times and orders being forgotten or incorrect.
Staff Attitude
Many reviews highlighted unfriendly or rude staff, with some customers feeling ignored or disrespected.
Cleanliness Issues
Several customers noted cleanliness problems, including dirty tables and restrooms, impacting their overall experience.
Food Consistency
While some customers enjoyed the food, others reported issues with cold or poorly prepared items, indicating inconsistency.
Management Concerns
Multiple reviews mentioned poor management practices, including unhelpful responses to customer complaints and lack of organization.
SR
Sara Raulerson
Nov 16, 2025
1.0
Our experience was nothing short from terrible. We placed an online breakfast order and showed up in line BEFORE breakfast ended. We were stuck behind a truck who was also there before but no one would answer the speaker. Then, another car pulls up right before breakfast ends to the other speaker and they answer her but not us. Then they want to tell us “sorry breakfast is over”. WE WERE THERE WAITING AND THEY WOULDNT PICK UP? Makes absolutely no sense. There is an order of when cars show up for a reason. Never again.
CM
Christina McGrath
Nov 14, 2025
1.0
I want my $21.98 back for food that I never received due to a dangerous situation your employees created in your restaurant. On Nov 8 2025 at 2:00PM, I had the most unsafe, worst dining experience of my life at this McDonald's. I arrived at this McDonald's to pickup my order I had placed via the McDonald's app. Shortly after I walked in, a couple of employees started having a verbal argument that escalated to a physical fight involving several McDonald's employees that started in the kitchen and moved to the cashier counter then the front of the restaurant. At least 1 person (another customer) called 911. The setting was obviously unsafe so I left and never received my order. That day, I called McDonald's customer support to report the incident and issue a refund. The representative said a "leader" from this McDonald's restaurant would be in contact with me. I have not gotten a refund nor a phone call from this "leader".
SG
Sherman Adonis Rosario Guerrero
Nov 10, 2025
2.0
They didn't have any type of soda when I went, only water and tea. How is supposed to be a family food restaurant driven without soda???
S1
straycatusa 1
Oct 30, 2025
1.0
Sat in line at the speaker for almost 4 minutes. Ended up driving away because no one answered.
JI
jaycee iorio
Oct 23, 2025
1.0
mcdonald’s food is same as always, but the staff is extremely rude and did not bring our food to our table (what are table tents for?)… it is not busy at all, it is 10am. my table was super dirty, looked like it was days of build up. i asked for a wet rag to wipe it down and it took about 10 mins for someone to hand me the rag that was sitting right behind the counter, i almost grabbed it myself but didnt want to cause any issues. they gave us food and no cups for our drinks. they are bumping orders off the screen and then taking 15 mins to actually finish the orders…. thank god im not from here but id go to a different mcdonald’s if you want to be taken care of. i understand its mcdonalds, but they get paid at LEAST 15 an hour to be absolutely ignorant and can’t even clean a table.
What are the regular dine-in hours for McDonald's at 14030 Hubble Rd, Jacksonville?
The McDonald's at 14030 Hubble Rd is open daily from 6:00 AM to 11:00 PM for dine-in service.
When is the drive-through service available at this McDonald's location?
Drive-through is available daily starting at 5:00 AM and closes at midnight Sunday through Thursday, and stays open until 1:00 AM on Fridays and Saturdays.
Can I get delivery service from this McDonald's?
Yes, delivery is offered every day from 5:00 AM to 11:30 PM with options like same-day and no-contact delivery.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a mobile app for ordering?
Yes, customers can order via the McDonald's App available on the Apple App Store and Google Play Store.
Are there any WiFi services available at McDonald's on Hubble Rd?
Yes, this location offers WiFi for customers.
What nearby food options are available around this McDonald's?
Nearby restaurants include Pollo Tropical offering Latin American cuisine, Chick-fil-A for chicken specialties, and La Nopalera Mexican Restaurant for Tex-Mex dishes, perfect for exploring different meals before or after your visit.
Are there any convenience or retail stores near McDonald's on Hubble Rd?
Yes, nearby retail options include Redbox for movie rentals and Verizon and AT&T stores for mobile phone needs, which can help customers pick up essentials or entertainment during their trip.
What nearby service centers can I find close to McDonald's in Jacksonville?
Close by are medical and wellness centers like Any Lab Test Now and Cancer Specialists of North Florida, as well as automotive services like Goodyear Auto Service, useful for customers needing health or vehicle assistance nearby.
What is the address and contact number of this McDonald's location?
The address is 14030 Hubble Rd, Jacksonville, FL 32218, and the main phone number is +1 904-831-8230.