McDonald's

3.3
1274 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10135 San Jose Blvd, Jacksonville, FL
32257, United States

Hours

Reviews

3.3
1,274 reviews
5 stars
434
4 stars
228
3 stars
189
2 stars
116
1 star
307

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect orders and missing items.

Service Quality

Mixed feedback on service; some praised friendly staff while others noted rude or unprofessional behavior.

Food Quality

Food quality varied, with some customers enjoying fresh and hot meals, while others complained about cold or poorly prepared items.

Drive-Thru Experience

Drive-thru service was often noted as fast, but there were complaints about long waits and disorganization.

Cleanliness and Environment

The location was described as clean and inviting by some, but others mentioned issues with the atmosphere and staff behavior.
  • DW
    Deanna Wenger
    Nov 7, 2025
    2.0
    I work several doors down from Mc Donald’s.on 10135 San Jose Blvd, Jacksonville, Florida. Very upset with the McDonalds at 10135 San Jose location, they are rude and during the summer I like to have an ice cream cone or Milk shake and they are Always out of ice cream.. Have eaten there many times and Never as good as the one on Old St Augustine rd in Jacksonville, Fl. They are not friendly, but for convenience we continued to do business with them. I am finished with them … they don’t answer their phones for office group orders, so apparently they do not need our business
  • PP
    Pierre
    Nov 1, 2025
    5.0
    Literally the fastest McDonald’s I’ve ever been to. I’m a person who never really gets food through the drive-through, I mostly go down and order food at the register. I was expecting them to take a while because many McDonald’s mostly do take a while when you order down. However, they had my food out within five minutes. Overall, it was a great meal and a great experience.
  • ML
    Ms.Torian Love
    Oct 31, 2025
    5.0
    Good job 👍👍
  • JW
    Jessica Ward
    Oct 11, 2025
    2.0
    Sometimes getting orders wrong. Putting cheese on sandwiches that don’t have cheese and forgetting items. Its really hit and miss with this location.
  • MR
    Mark Renner
    Sep 22, 2025
    5.0
    Warm food. Good fries. Filet o fish yummy.

Frequently Asked Questions About McDonald's

What are the regular dining hours for this McDonald's location?

The McDonald's at 10135 San Jose Blvd in Jacksonville is open for dining from 6:00 AM to 11:00 PM every day of the week.

What time does the drive-thru open and close?

The drive-thru is available from 5:00 AM until 1:00 AM daily, providing extended service hours.