Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,207 reviews
5 stars
697
4 stars
349
3 stars
387
2 stars
216
1 star
558
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, unprofessional staff behavior, and issues with order accuracy.
Food Quality
Many reviews mentioned cold or stale food, with several customers experiencing food-related health issues.
Cleanliness
The cleanliness of the restaurant and bathrooms was often criticized, with reports of unsanitary conditions.
Customer Experience
Several customers expressed frustration with the overall customer service, citing rude staff and poor management.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency.
- 1B104 days until my birthday!Dec 29, 20255.0I am so lazy I didn't even cook all day until I am starving so I order fast food lmao 🤣🤣🤣🤣🤣🤣🤣🤣🤣💀
- PMParker MorefieldDec 18, 20255.0Only place open at 10pm. We bounced from Taco Bell to Wendy's to finally landing here. The staff were nice, man at the front totally goated. Hella fast service and place was empty. Genuinely sick. Also the place was quite refurbished. 10/10 experience would dine again.
- LBLisa BjorklundDec 11, 20255.0Greatvatea and fast service
- LMLUCID MEDIANov 16, 20255.0Can't beat those EGG McMuffins baby !!!
- ARAmber RodgersNov 11, 20253.0Slooooowww as ever. Placed an app order to be picked in in the drive thru but sat there for over 20 mins with no orders taken. I finally was able to get out and go inside. Staff was full of young kids who were trying to work but on their phones and unprofessional customer service. Manager didn't correct this behavior but she was running circle around the younger ones as they slowly moved around. Received correct order and it was hot, so that's the only plus.
Frequently Asked Questions About McDonald's
What are the regular operating hours of this McDonald's location?
This McDonald's in Jacksonville, FL is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's?
The drive-thru is open every day from 5:00 AM until midnight (12:00 AM).
Can I get food delivery from this McDonald's?
Yes, delivery is available daily from 5:00 AM to 10:29 PM with options like same day and no-contact delivery.
What services does this McDonald's location offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 1001 N University Blvd, Jacksonville, FL 32211, USA.
How can I order from McDonald's using a mobile app?
You can order via the McDonald's app available on the Apple App Store and Google Play Store.
What nearby places can I visit before or after my meal at McDonald's?
Nearby you can visit Town & Country Shopping Center for shopping or Twice The Ice for convenience store needs.
Are there nearby transit or shipping options near McDonald's Jacksonville?
Yes, nearby you'll find a UPS Access Point location for courier services and VyStar ATM for banking.
What other food options are near this McDonald's?
Nearby restaurants include Max's Restaurant Jacksonville for Asian cuisine and Lupita's Mexican Food for Tex-Mex dining.