Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,183 reviews
5 stars
522
4 stars
223
3 stars
161
2 stars
63
1 star
214
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude employees, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold, stale, or incorrectly prepared food, leading to dissatisfaction.
Cleanliness
Several customers noted issues with cleanliness in the restaurant, including dirty bathrooms and unkempt dining areas.
Employee Behavior
There were complaints about employees arguing in front of customers and a lack of professionalism.
Language Barrier
A significant number of reviews highlighted communication issues due to staff's limited English proficiency.
- CCCindyNov 12, 20251.0Charging 50 cents for a sauce is crazy! My chicken sandwich is supposed to already have mayo and they put so little you can’t even taste it..I refuse to pay extra for sauce. …so I had a dry sandwich.. It’s not the money, it’s the principle..no wonder they’re losing business…never coming here again
- TTTOct 28, 20251.0Employees are amazing I’ve been coming here for a couple years now but what I find absolutely insulting and outrageous is a fast food joint expecting customers to pay 50 extra cents for each packet of sauce they want. Bbq doesn’t even come with your fries or nuggets anymore you’d think it would but nope they’re making you pay a whole half a dollar for each little miserable sauce pack. It’s insanity and Wendy’s out their mind if they think anyone’s ok with coming to a fast food joint to pay extra for some sauce that’s always came with the food. Safe to say I’m not paying that ever
- LJLovely JacksonOct 12, 20251.010/12/2025 10:39 pm.. drive through order apple pecan salad combo with a order of spicy nuggets.. get to window jus to b told pull to the side .. waited for order . Order was disgusting , cold , stale , salad made very sloppy! No one spoke English, very rude and unprofessional!!! VERY DISAPPOINTED 😔
- AAAmado AlvarezSep 27, 20251.0Ordene 3 órdenes de papitas por el drive thru y me dicen que espere de 2 a 3 minutos en el lado del parqueo. Después de 5 minutos tuve que bajar del carro e ir a la ventana para pedir mi orden nadie recordaba mi pedido. La respuesta de una de las empleadas fueron excusas y más excusas y diciendo que no tienen suficientes empleados. Fue una horrible experiencia. No recomiendo este lugar a nadie .
- HLHemel LlinasSep 24, 20251.0You know what’s crazy? Ordering 10 minutes ahead on the app, arriving and being told to wait another 10 minutes in a parking spot and then the food coming out cold. And on top of that they have a new AI drive thru which is slow so expect longer drive thru times.
Frequently Asked Questions About Wendy's
Is 16601 Nw 57th Ave Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hialeah, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hialeah, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (305) 623-2690.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 16601 Nw 57th Ave Wendy’s serve breakfast?
Yes, this Wendy’s location in Hialeah, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's at 16601 NW 57th Ave in Hialeah, FL?
Wendy's at 16601 NW 57th Ave is open Monday through Friday from 6:30 AM to 2:00 AM, and on Saturday and Sunday from 7:00 AM to 2:00 AM.
Does this Wendy's location offer drive-through service?
Yes, this Wendy's location offers drive-through service during its normal operating hours.
Is breakfast served at the Wendy's located at 16601 NW 57th Ave?
Yes, Wendy's at this location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or via a mobile app?
Yes, you can order online at https://order.wendys.com or via the Wendy's mobile app, available on the Apple App Store.
Is there delivery service available at this Wendy's location?
Yes, delivery is available. To check availability in your area, enter your address on the Wendy's app or order.wendys.com.
How can I contact Wendy's at 16601 NW 57th Ave with questions or feedback?
You can contact this Wendy's directly at (305) 623-2690, or provide feedback via their Customer Care team at 888-624-8140 or online through their contact page and customer satisfaction survey.
Are there other fast food restaurants near this Wendy's location?
Yes, nearby fast food options include another Wendy's location, Natural Chicken Grill, and Substantial Subs, offering convenient choices for customers in the area.
What automotive service centers are close to this Wendy's?
Nearby automotive services include Valvoline Instant Oil Change, Miami Lakes Jeep, Miami Lakes Dodge, Miami Lakes Chrysler, and Batteries Plus Bulbs, which can be convenient for customers getting their vehicles serviced while grabbing a meal.
What other amenities or retail stores are near Wendy's at 16601 NW 57th Ave?
Nearby amenities include Big Lots discount store, AT&T stores for mobile phones, Enterprise Rent-A-Car, and several medical and spa services, offering customers multiple options for shopping and services in one trip.