Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,193 reviews
5 stars
524
4 stars
223
3 stars
162
2 stars
65
1 star
219
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude employees, incorrect orders, and long wait times.
Food Quality
Many reviews mentioned cold, stale, or incorrectly prepared food, leading to dissatisfaction.
Cleanliness Concerns
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unkempt dining areas.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual employees for their friendliness and helpfulness.
- EKEric N. Klein5 days ago2.0Driving on the highway, saw sign for Wendy’s, took off ramp just to discover Wendy’s is over 3 miles away. Had I known, I never would have exited the highway and looked for something closer. Very misleading.
- CZCharmander loves zJan 1, 20261.0Cold food, forgot an entire burger, nuggets. And sauces. Edit: Another burger was labeled plain like we ordered. Ended up having everything on it. Dissapointed
- KSKevin ShawDec 6, 20251.0I was very unpleasant my daughter loves the Wendy 5 for 5 chocolate chip cookies I drove an extra 5 minutes and when I arrived cashier took my order then another associate said I’m taking 5 chocolate chip cookies so you can take the last 3 and 2 other cookies so not right hopefully next trip will be better.
- LLlisaDec 2, 20251.0I am leaving this review because it’s the second time that this happened and it’s not fair for the customer, I went to buy two combos and a frosty, I presented my coupon before paying, they gave me no receipt and charged me the item that was supposed to be discounted THAT IS CALLED STEALING!
- SSStanley SerpasNov 26, 20251.0Been going to this Wendy’s for years, I gave this Wendy’s about five chances before writing this review about just the horrible service. I have gotten every single time I have dined in inside this Wendy’s. Just went in for a simple breakfast with my family and was met with workers that Have attitudes, don’t know English, and don’t care about service at all. Was forced to pay $.50 per sauce. Food was horribly stale drink machine was off as usual And left with a disappointed family as usual. This Wendy’s needs new management or should be closed down permanently. I hate that I cannot get a simple breakfast with my family at this point at this Wendy’s location.
Frequently Asked Questions About Wendy's
Is 16601 Nw 57th Ave Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's at 16601 NW 57th Ave in Hialeah, FL?
Wendy's at 16601 NW 57th Ave is open Monday through Friday from 6:30 AM to 2:00 AM, and on Saturday and Sunday from 7:00 AM to 2:00 AM.
Does this Wendy's location offer drive-through service?
Yes, this Wendy's location offers drive-through service during its normal operating hours.
Is breakfast served at the Wendy's located at 16601 NW 57th Ave?
Yes, Wendy's at this location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or via a mobile app?
Yes, you can order online at https://order.wendys.com or via the Wendy's mobile app, available on the Apple App Store.
Is there delivery service available at this Wendy's location?
Yes, delivery is available. To check availability in your area, enter your address on the Wendy's app or order.wendys.com.
How can I contact Wendy's at 16601 NW 57th Ave with questions or feedback?
You can contact this Wendy's directly at (305) 623-2690, or provide feedback via their Customer Care team at 888-624-8140 or online through their contact page and customer satisfaction survey.
Are there other fast food restaurants near this Wendy's location?
Yes, nearby fast food options include another Wendy's location, Natural Chicken Grill, and Substantial Subs, offering convenient choices for customers in the area.
What automotive service centers are close to this Wendy's?
Nearby automotive services include Valvoline Instant Oil Change, Miami Lakes Jeep, Miami Lakes Dodge, Miami Lakes Chrysler, and Batteries Plus Bulbs, which can be convenient for customers getting their vehicles serviced while grabbing a meal.
What other amenities or retail stores are near Wendy's at 16601 NW 57th Ave?
Nearby amenities include Big Lots discount store, AT&T stores for mobile phones, Enterprise Rent-A-Car, and several medical and spa services, offering customers multiple options for shopping and services in one trip.