McDonald's

3.9
1829 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
330 W 29th St, Hialeah, FL
33012, United States

Hours

Reviews

3.9
1,829 reviews
5 stars
1,000
4 stars
253
3 stars
199
2 stars
81
1 star
296

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with employees displaying rude attitudes and a lack of professionalism.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.

Food Quality

Several reviews mentioned issues with food quality, such as stale fries and improperly prepared items.

Cleanliness

Concerns were raised about cleanliness, particularly regarding food handling and the state of the bathrooms.

Staffing Issues

Customers noted that the restaurant appeared understaffed, leading to long wait times and inadequate service.
  • SD
    Shawn Dolan
    Jan 2, 2026
    5.0
    Will definitely come back to this location.
  • SM
    Suárez Miguel
    Dec 23, 2025
    1.0
    Pésima atención del cajero y las papas sabían horribles.
  • YA
    Yanier Abraham
    Dec 21, 2025
    5.0
    Good ice cream
  • JS
    Jay silva
    Nov 25, 2025
    1.0
    Horrible👎
  • MP
    Magui Pereira
    Sep 18, 2025
    1.0
    Just visited McDonald's on 330 W 29 St. May I begin with the tall Spanish dark-skinned manager whose attitude needs adjustment. We don't speak Spanish, and even though we live in Hialeah, it doesn’t necessarily mean we speak Spanish. His lack of professionalism as a manager, poor customer service, lack of education, and lack of friendliness leave a lot to be desired. Then there was a drive-thru, Spanish-speaking ONLY person—obnoxious, loud, and rude—who, from the first words when arriving at the drive-thru, wanted us to place our order in Spanish, refusing to speak or at least attempt to speak any English as if she's in her country. When she realized we spoke no Spanish and obviously she couldn't communicate, since she spoke no English, the unhappy manager took over. You could pick up on his frustration and unwillingness to be there working as he took our order. Looking at the pictures attached, the fries must have been sitting there for a while—over-fried, dry, hard, stale fries—and the ranch snack wrap… the ranch and the appeal, this is what our food looked like. We ended up going to Wendy's where the customer service and fresh food were worth the drive and price. If we could say this was a first, it would be okay. However, this McDonald's lacks customer service, education, professionalism, friendliness, and employees who can speak English AND follow directions on what exactly customers are buying. Improvement is desperately needed at this location.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 330 W 29th St, Hialeah?

McDonald's at 330 W 29th St, Hialeah is open 24 hours every day of the week.

Does this McDonald's location offer delivery?

Yes, McDonald's provides delivery services 24/7 with options including curbside pickup, same-day delivery, and no-contact delivery.