Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with employees displaying rude attitudes and a lack of professionalism.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.
Food Quality
Several reviews mentioned issues with food quality, such as stale fries and improperly prepared items.
Cleanliness
Concerns were raised about cleanliness, particularly regarding food handling and the state of the bathrooms.
Staffing Issues
Customers noted that the restaurant appeared understaffed, leading to long wait times and inadequate service.
SD
Shawn Dolan
Jan 2, 2026
5.0
Will definitely come back to this location.
SM
Suárez Miguel
Dec 23, 2025
1.0
Pésima atención del cajero y las papas sabían horribles.
YA
Yanier Abraham
Dec 21, 2025
5.0
Good ice cream
JS
Jay silva
Nov 25, 2025
1.0
Horrible👎
MP
Magui Pereira
Sep 18, 2025
1.0
Just visited McDonald's on 330 W 29 St.
May I begin with the tall Spanish dark-skinned manager whose attitude needs adjustment. We don't speak Spanish, and even though we live in Hialeah, it doesn’t necessarily mean we speak Spanish. His lack of professionalism as a manager, poor customer service, lack of education, and lack of friendliness leave a lot to be desired.
Then there was a drive-thru, Spanish-speaking ONLY person—obnoxious, loud, and rude—who, from the first words when arriving at the drive-thru, wanted us to place our order in Spanish, refusing to speak or at least attempt to speak any English as if she's in her country. When she realized we spoke no Spanish and obviously she couldn't communicate, since she spoke no English, the unhappy manager took over. You could pick up on his frustration and unwillingness to be there working as he took our order.
Looking at the pictures attached, the fries must have been sitting there for a while—over-fried, dry, hard, stale fries—and the ranch snack wrap… the ranch and the appeal, this is what our food looked like. We ended up going to Wendy's where the customer service and fresh food were worth the drive and price.
If we could say this was a first, it would be okay. However, this McDonald's lacks customer service, education, professionalism, friendliness, and employees who can speak English AND follow directions on what exactly customers are buying.
Improvement is desperately needed at this location.
What are the operating hours of McDonald's at 330 W 29th St, Hialeah?
McDonald's at 330 W 29th St, Hialeah is open 24 hours every day of the week.
Does this McDonald's location offer delivery?
Yes, McDonald's provides delivery services 24/7 with options including curbside pickup, same-day delivery, and no-contact delivery.
Is there a drive-through service available at this McDonald's?
Yes, the McDonald's at 330 W 29th St offers drive-through service 24 hours a day, seven days a week.
What payment methods are accepted at the McDonald's in Hialeah?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I order food online from McDonald's at 330 W 29th St?
You can order online via the McDonald's official website or use their mobile apps available on iOS and Android. The delivery URL is https://mcdonalds.order.online/business/-5579.
Does McDonald's offer a rewards program?
Yes, McDonald's has the MyMcDonald's Rewards program where you can earn points for free food. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What services can I expect at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi access.
Are there any automotive repair shops near McDonald's at 330 W 29th St?
Yes, nearby automotive repair shops include AC and Axles Auto Repair, A/C & Axles Auto Repair, Joma Auto Center, Prime Turn Manufacturing, I and Y Auto Tech, and Hydraulic Plus Corporation, which can be convenient if you need vehicle services before or after your meal.
What coffee shops are located near the McDonald's in Hialeah?
Nearby coffee shops include El Mejor Batido de Hialeah and La Divina, great spots to visit for a different coffee experience near McDonald's.
Are there any notable furniture stores close to McDonald's at 330 W 29th St?
Yes, furniture stores nearby include Arquiza Furniture, Mi Casa Furniture, Maramia Furniture, and My Florida Furniture, which can be nice places to explore after grabbing a meal.