Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
4.0
1,453 reviews
5 stars
845
4 stars
224
3 stars
141
2 stars
53
1 star
190
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior from management.
Food Quality
Several customers expressed dissatisfaction with food quality, mentioning issues like incorrect orders, stale items, and food safety concerns.
Cleanliness
Mixed feedback on cleanliness; while some praised the cleanliness of the restaurant, others reported dirty tables and restrooms.
Efficiency
Many customers noted slow service and inefficiencies in order processing, leading to long wait times.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences, highlighting friendly staff and good food quality on certain occasions.
- MZmonica zapataNov 16, 20251.0Cuando la manager totellera de McDonald’s quiere dar la salsa que no es y cuando se pide la que pediste ella quiere discutir con el cliente que ya te dio la salsa. Parecía que le cobran personalmente a ella la salsa.. Choose another McDonald to avoid the sauce patrol!!
- VMVilma MármolNov 13, 20255.0No deben descuidar la limpieza
- CCCarol CastilloNov 5, 20251.0Pedí un desayuno, pésimo, el huevo sabia a pescado, la papa sabía frito en aceite viejo, y el café frío con caramel, amargo sin caramel. Porfavor mejoren la calidad de los alimentos.
- RARaul AcostaOct 11, 20251.0No saludan y mal ambiente entre los trabajadores
- JLJavier LinaresSep 27, 20251.0today I bought a steak sandwich and when I got home I realized they didn't put the steak in it. I find this very irresponsible since you pay for a complete product. I hope you can provide me with a solution."
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 4185 W 16th Ave, Hialeah, FL?
This McDonald's location is open daily from 4:00 AM to 3:45 AM the next day, providing nearly 24-hour service.
Does McDonald's at this location offer delivery services?
Yes, they offer delivery services 24/7 with options including curbside pickup, same-day delivery, and no-contact delivery.
What are the drive-thru hours at McDonald's in Hialeah?
The drive-thru is open daily from 4:00 AM to 3:45 AM the following day, matching the restaurant's near 24-hour schedule.
Can I use mobile payment options at this McDonald's location?
Yes, they accept multiple payment methods, including American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I order from McDonald's online or via a mobile app?
You can order online via their delivery URL or download the McDonald's app from the Apple App Store or Google Play Store for convenient mobile ordering.
Are there any nearby places to visit before or after dining at McDonald's on W 16th Ave?
Yes, nearby you can visit Tire Kingdom for auto needs, Lucy's Cafe for Cuban cuisine, and Mas Barata Supermarket for groceries and bakery items.
Is there a convenient location nearby where I can ship packages?
Yes, the UPS Authorized Shipping Outlet is nearby, providing courier and delivery services if you need to send packages before or after your visit.
Where can I get grooming or beauty services near McDonald's in Hialeah?
You can visit the Miami Klipper Kings barber shop, Innovation Dominican Beauty Salon, or The Parlor Barber Shoppe, all located close to McDonald's.
Does this McDonald's offer free WiFi for customers?
Yes, free WiFi is one of the services available at this McDonald's location.
What categories best describe this McDonald's restaurant?
This location is classified as a fast food restaurant, breakfast restaurant, coffee shop, burger joint, sandwich restaurant, and offers ice cream and frozen desserts.