Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,081 reviews
5 stars
846
4 stars
317
3 stars
267
2 stars
130
1 star
521
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, such as cold or improperly cooked items, and missing components in orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Pricing
Customers expressed concerns about higher prices compared to other locations, with some feeling that the value did not match the quality of service and food.
Staff Competence
There were complaints about staff's lack of professionalism and communication skills, particularly regarding language barriers and order accuracy.
- ENEdgar NievesNov 15, 20251.0This McDonald’s location is extremely disappointing. The manager in the blue shirt doesn’t acknowledge customers at all unless she personally knows you. She’s quick to come out from behind the counter to chat with her friends and sit down, while the staff follows the same unprofessional behavior. When I politely asked about the delay with my order, I was completely ignored. I even repeated my question in Spanish, and they still ignored me. When I asked to speak to the manager, she was too busy sitting with her friends to even look up. McDonald’s needs to seriously rethink who they’re hiring as managers. They could learn a lot from Chick-fil-A about customer service and professionalism. I waited 30 minutes for four sandwiches, which is unacceptable.
- SSSedat SallanNov 4, 20255.0This is where I come to unwind after work. Chill atmosphere, soft music, and great cappuccino.
- PPPapuchoMcFlyOct 30, 20251.0!NOTICE! this McDonald's has prices higher then any other McDonald's by 1$ or 2$ sometimes 3$
- CPCesar Romero PérezOct 27, 20251.0Súper mala antecion en la noche como es posible que siempre que voy en la noche no hay helado? Además que los trabajadores de la noches mujeres y hombres cierran la puerta antes del horario del cierre, dan las papas frías. Deberían de botar al manager y los empleados por su mala atención y excusas para no trabajar y dar un mal servicio como es posible que no tengan personal para atender. Cierran antes de la hora y nunca hay helado en las noches
- DCDaniela CardosoOct 5, 20251.0Comprei um happy meal do qual o brinquedo seria um TinyTan do Bts,no mostruário haviam todos disponíveis,porém a atendente me informou que só teria "amanhã ",obviamente mentira.Se um produto não esta disponível em estoque ele não deveria ter no mostruário e nem no totem para vender,eu sou turista,como vou voltar no dia seguinte para pegar o brinde?O molho tbm tive que voltar 2x para o balcão para poder receber(21:30 /Domingo 05/10)
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's in Hialeah?
McDonald's in Hialeah is open from 6:00 AM to midnight Monday through Thursday and Sunday. On Fridays and Saturdays, it stays open until 2:00 AM.
Does the McDonald's location offer drive-thru service?
Yes, this McDonald's has a drive-thru open from 6:00 AM to midnight Monday through Thursday and Sunday, and until 2:00 AM on Fridays and Saturdays.
What delivery services are available at this McDonald's?
The McDonald's offers curbside pickup, delivery including same-day delivery, and no-contact delivery for customer convenience.
How can I order McDonald's food online or via a mobile app?
You can order through the McDonald's App available on iOS and Android, or use the online delivery link at https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 17850 NW 57th Ave, Hialeah, FL 33015, USA.
What types of food and dining options does this McDonald's provide?
This McDonald's offers a variety of menu options including breakfast, burgers, sandwiches, coffee, ice cream, and frozen yogurt, suitable for fast food and casual dining.
What nearby shopping options are available close to McDonald's?
Nearby shopping includes Foot Locker for shoes, Payless ShoeSource, Walmart Hialeah for groceries and general merchandise, and Hialeah Supercenter for discount shopping.
Are there nearby services for personal care and entertainment near McDonald's?
Yes, nearby services include SMARTSTYLE hair salon, Regal Nails for nail care, and the Hialeah and 57th Ave - GameStop for video games and entertainment.
How can visitors combine their visit to McDonald's with other errands or activities nearby?
Visitors can conveniently combine their visit with banking at Truist, mobile phone needs at Verizon or T-Mobile stores, automotive care at Walmart Auto Care Centers, or fueling up at Murphy USA gas station nearby.