McDonald's

3.8
1776 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
16701 NW 67th Ave, Hialeah, FL
33015, United States

Hours

Reviews

3.8
1,776 reviews
5 stars
922
4 stars
290
3 stars
176
2 stars
88
1 star
300

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with several mentioning poor attitudes and lack of attention to orders.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, with customers expressing frustration over repeated issues.

Service Speed

Customers experienced long wait times, particularly in the drive-thru, leading to dissatisfaction with the speed of service.

Food Quality

Inconsistent food quality was highlighted, with reports of cold or poorly prepared items, affecting overall customer satisfaction.

Cleanliness

Concerns were raised about cleanliness and maintenance, particularly regarding food safety and the state of the dining area.
  • NB
    Nareem Brotonel
    2 days ago
    5.0
    They have kid's playground in this McDonald's restaurant.
  • KS
    Karla Salgado
    4 days ago
    2.0
    The service was horrible
  • JR
    Jose Rodriguez
    Dec 30, 2025
    1.0
    This McDonald’s has employees that are very rude. It’s sad that someone can’t do a simple job without giving you attitude. On top of that, I just came here to get a burger and they said they don’t have burger meat. Imagine that, McDonald’s without burger meat. That manager needs to be fired
  • KF
    Karla Figueroa
    Dec 23, 2025
    1.0
    Terrible servicio esperando mil años para poder que me cobren la orden sólo una persona trabajando toda la tienda busy y sólo una persona trabajando en el frente y solo una el drive thru , decirles que yo entiendo que estén busy pero aún me dicen que tengo que esperar incluso cuando ya estaba esperando desde hace rato osea que si no me cobran nunca voy a coger la comida porque no me han cobrando y entonces tengo que esperar más para ser un fast food van muy lento y lo siento porque no me gusta ser así pero horrible todo la situación y yo sé que no es culpa de los trabajadores porque hacen lo que pueden cuando está lleno y con poco staff pero hace falta más gente trabajando ahí
  • NP
    Naivy R Perez
    Dec 3, 2025
    5.0
    I come here often because of the playground, but honestly the Staff is what made me leave a review. Such a fantastic, engaging, and pleasant staff. They are super nice, and quickly give you whatever you ask. They bring your food to the table 🫶 its the best service than anywhere else!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 16701 NW 67th Ave, Hialeah?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, McDonald's at this location has a drive-thru open 24/7.