McDonald's

3.9
1450 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1021 E 10th Ave, Hialeah, FL
33010, United States

Hours

Reviews

3.9
1,450 reviews
5 stars
788
4 stars
231
3 stars
161
2 stars
70
1 star
200

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as old or cold items, missing sauces, and unappetizing meals.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and bathrooms.

Management Issues

Customers expressed dissatisfaction with management, citing poor leadership and lack of organization among staff.
  • JV
    Jorge Vieyto
    Dec 28, 2025
    1.0
    Worst McDonald’s in town. Ive had multiple bad experiences. 1. I mostly ordered through the app and I pay for sauces and they never give them. 2. When I eat inside I order on the kiosk and ask for table service. Well they never bring it they scream your name out and when I ask why don’t you bring the food they say they are busy but they actually are not because I see all the staff standing doing nothing but talking about how much fun they had last week at a party or club. Also they talk bad about customers out loud which everyone can hear. 3. The food is always old and cold. Every time I buy happy meals for my kids the apple are brown and old so my kids cant eat them. Trust me when I say this mcdonalds needs new leadership and staff. Its just has been going downhill throughout the years. I have already reported to Mcdonalds corporate but I doubt they will do something since millions are coming in from this location.
  • BR
    Beatriz Ruiz
    Dec 14, 2025
    1.0
    Went right now and the cooker and manager were treating customer bad the worst service ever horrible experience. Talking bad yelling and telling customer to cook at home .why 24 hrs and they don't want tobwork
  • OS
    Oscar Salinas
    Dec 13, 2025
    5.0
    Estva muy mal la comida y mi hamburguesa estaba quemada
  • YG
    Yairis Puente Garcia
    Nov 7, 2025
    1.0
    Llevo media hora en el drive thru con solo dos autos por delante. Q demora no se que hacen que se demoran tanto y no atienden
  • JJ
    Jeap Jeap
    Sep 29, 2025
    1.0
    Una falta de respecto este lugar parece mentira son de mi país que lástima mi cultura con semejantes faltas de respecto al atender dejan esperando a las personas mala calidad en la comida, pedí una bandeja porque pusieron mi comida en la bolsa y no me la dieron porque dijeron las estaban lavando que no podían y ni hablar de las manager inventadas que tienen ni educación tienen este McDonald’s deberían despedir a to el mundo

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1021 E 10th Ave, Hialeah?

McDonald's is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service?

Yes, the drive-thru is available every day from 5:00 AM to 11:00 PM.