Topgolf

Reviews

• EE

  Ewik9

  6 days ago
  1.0
  Nope. Never again. Second time here and it will be the last. Listen, a whole group of my friends came out to celebrate a friend's recently announced pregnancy. We came on a Wednesday at 6:30PM. There wasn't too many cars in the lot, whereas last time I was there on a Friday you had to fight for your life to secure a spot. So seemingly, not nearly as busy. We walk in, and get told it's a 2.5 hr wait. Fine, we all went over to the bar area and ordered drinks and a platter of food. 15 minutes later, we get a text saying our bay is ready. We play for an hour. The timer runs out, the waitress comes and we tell her we want to extend. She says okay, but first she needs to close out our bill. We close out our bill. She goes over to the computer screen in the bay and taps whatever and walks away. We're assuming we're good to play. She comes back and says they're closing (it's 7:45PM) and we can't play. I look up the hours and say, but it says you don't close until 1AM, what do you mean you're closing? We've all only had one drink, we'd like to play if able and order at least a second drink. She says, the thing is we're really busy and you need to make a reservation, and you'll have to wait an hour and a half if you want to play again. Never again. The whole model doesn't make sense to someone who doesn't frequent these types of establishments, but it seems like a really silly setup because we all went and had drinks elsewhere.
• HM

  Helen Moore

  6 days ago
  1.0
  We arrived without a reservation and were told we could be put on a waitlist. So we waited in the restaurant for 3.5 hours for a spot. When we finally got a bay, we were able to play for 1 hour and then were told we had to leave because there were a reservation behind us.
• MF

  Miguel Fuentes

  Mar 16, 2026
  5.0
  I recently visited Topgolf Fort Myers and had an amazing experience. The facility is modern, clean, and very well organized. The atmosphere is fun and welcoming whether you’re going with friends, family, or coworkers. The staff was extremely friendly and attentive from the moment we arrived. They explained how everything works and made sure we had everything we needed. The food and drinks were also surprisingly great quality and a lot of options to choose from. One of the best things about Topgolf is that you don’t have to be a great golfer to enjoy it. The games are interactive and entertaining for all skill levels, which makes it perfect for groups. Overall, it’s a fantastic place for a fun outing, celebrations, or even a casual night out. I highly recommend visiting if you’re in the area. I’ll definitely be coming back! ⛳🎉
• TW

  Tara Ann Woodring

  Mar 15, 2026
  5.0
  We had a perfect afternoon here! It did rain while we were there, but we didn’t get wet at all. The setup is great — the fans kept the heat down and even helped keep the flies away, which made it really comfortable. My kids had an absolute blast. They loved the games and had so much fun trying out the different types of golf clubs. While we were waiting for our bay to be ready, they played with the games downstairs which kept them entertained the entire time. We ended up spending about two hours here, ate a bunch of food, and honestly had such a great time. The buffalo wings were especially delicious — definitely recommend them! It was a fun, relaxed way to spend the afternoon and we’ll definitely be back.
• MR

  Matthew Rosloniec

  Mar 13, 2026
  2.0
  We normally have a great time at Topgolf and it’s something my son and I genuinely look forward to doing together. Unfortunately, tonight’s visit was disappointing due to circumstances outside of our control and what appears to have been some miscommunication during check-in. I booked a bay the day before for 90 minutes starting at 6:00pm and we arrived early at 5:40pm. We always try to arrive early so we can start on time and even finish a little early out of courtesy for the next reservation. I checked in right away and was told we would receive a text in about 5 minutes with our bay assignment. By 5:58pm I still had not received anything, so I checked back with the front desk. I was told our server had just arrived, our bay would be ready shortly, and that we would still receive our full time since the delay wasn’t our fault. We didn’t receive the “bay ready” text until 6:07pm and didn’t actually begin playing until about 6:10pm. Once we got started, the service was good and we still made the best of it. However, when it came time to close out, I mentioned the delayed start and what we had been told. After checking with a manager, we were told the information we received was incorrect and our time could not be extended due to another reservation. As a courtesy, $15 was taken off our bill, which I do appreciate. That said, this really wasn’t about the money. I specifically booked 90 minutes to spend quality time with my son, and due to the late start we didn’t receive the full experience we reserved. If we had arrived late, I would completely understand losing that time. But since we arrived early and the delay was on the operational side, I do feel the situation could have been handled differently — either by honoring the full reservation time or offering that as an option. What concerned me most was being told by the team lead that we were not the only party this happened to that evening, which makes me think this may be a training or process opportunity. I’m sharing this because we do enjoy Topgolf and have had many good experiences here. I hope this feedback can help improve communication around reservations so other families don’t run into the same situation. I’m disappointed with how this particular visit ended, but I’m hopeful this isn’t the standard experience and that future visits will reflect the level of service we’re used to here. Based on this visit alone I would rate tonight 2 stars, but I do hope to be able to update that after a better experience next time.