Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.
Management Concerns
Several customers expressed dissatisfaction with management's handling of staff and customer service issues.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, stale, or improperly cooked items.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
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Bryan Gaie
Nov 10, 2025
5.0
Sherline truly turned my day around with her outstanding service! I made a mistake when placing my order and forgot to ask for no onions, but she immediately stepped in to help. Instead of making me feel bad for the oversight, Sherline kindly corrected the order with a smile and made sure everything was perfect.
DM
Dennis Marron
Nov 10, 2025
4.0
Stopped for a late lunch. The service was really good and my food came out hot. The fries were perfection. Easy in and out. I'll come back if ever in the area.
AM
Adam McRoberts
Oct 31, 2025
5.0
They had fantastic food it was nice and hot it came out fast. The staff was super friendly. I will definitely return and is highly recommended for everyone else to go to this location.
CH
Chelsea Harper
Oct 26, 2025
1.0
Every single order I've ever gotten from this location has been wrong, Missing items, or incorrectly made and Service is slow. It doesn't matter if its breakfast, lunch or dinner. One instance I waited 5 minutes in the drive thru for them to tell me to wait a second, another car pulls up in the next lane and they help them right away... And then they help 4 other cars behind them, still while not taking my order. So I get frustrated, pull around, go inside, order and it still took over 25 minutes to get my food.
CD
Christina Daley
Oct 16, 2025
1.0
They didn't deliver my curbside order this morning. When I called to ask the manager why, he replied we don't deliver curbside when we are short staffed! I then asked what about handicap people how are they supposed to walk in at your convenience? He then says I DONT CARE and hangs up on me. The staff is rude always saying i don't care on a power trip 👀 I see what manager they are behaving after. Set an example management. Be better. I recently deleted my last bad reviews since my experiences have been mostly positive, given the rude staff. What pushed my buttons was the IDC response to my question about handicap people using a service they advertise on a app taking my money as soon as I place my order, just like everyone else.