McDonald's

2.9
1863 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1896 S 8th St, Fernandina Beach, FL
32034, United States

Hours

Reviews

2.9
1,863 reviews
5 stars
441
4 stars
293
3 stars
342
2 stars
180
1 star
607

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders.

Food Quality

Numerous reviews mentioned cold, poorly prepared food, including stale buns and incorrect orders.

Customer Service

Many customers experienced rude or unhelpful staff, with reports of employees ignoring customers or displaying poor attitudes.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to frustration among patrons.

Cleanliness

Several reviews noted unsanitary conditions, particularly in the bathrooms, contributing to a negative dining experience.
  • CW
    Chuck Worthley
    Nov 12, 2025
    5.0
    Classic well run mcDonalds they are super clean and have great staff.
  • MC
    Michael Carrion
    Nov 5, 2025
    1.0
    I kid you not, I thought maybe they’re having a bad morning. I went back again and well. I think this picture is enough. If I wanted a pink burger I would’ve asked for it somewhere else..
  • MH
    Melody Hunter
    Nov 4, 2025
    1.0
    I waited over twenty minutes when only four cars were in front of me. I got to the pay window in the drive through and a young lady took my card, rudely asked if I wanted a receipt, and handed it to me and immediately left the window. I looked at the receipt and realized I paid for an order that wasn't mine. I got to the second window and told the same employee what had happened. She rudely said, "What did you order?" I told her and tried to gave her my card back to charge me the correct amount. She refused and said what I paid for was less. I did appreciate that but when I got the food, the hashbrown was ice cold and my coffee had no creamer. Needless to say, I wasn't happy. The sandwich was okay, and I understand if they were short staffed and the young lady was just frustrated. Not sure if I'll ever go back.
  • MC
    Michael Chavez
    Nov 1, 2025
    1.0
    Did a mobile app order for hotcake meal and burrito meal but didn’t get my syrup, utensils and they didn’t have burritos. I had to sub it out for hash browns. It was an awful morning.. Update: I reached out 5 times this morning to corporate and this location. Did not get to anyone …
  • DS
    David S
    Oct 28, 2025
    1.0
    This is the slowest place to get fast food. God forbid you want to pay cash and have to wait for someone to take your money. Will not be coming back

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1896 S 8th St, Fernandina Beach?

McDonald's is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, the drive-thru is available daily from 5:00 AM to midnight, and until 1:00 AM on Fridays and Saturdays.