McDonald's

3.4
2326 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2800 S Bay St, Eustis, FL
32726, United States

Hours

Reviews

3.4
2,326 reviews
5 stars
797
4 stars
429
3 stars
411
2 stars
201
1 star
488

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported frequent order mistakes, long wait times, and rude staff interactions.

Food Quality

While some customers enjoyed fresh and hot food, others complained about cold, poorly prepared items and missing ingredients.

Cleanliness

Several reviews highlighted unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.

Staff Performance

Customer experiences varied widely, with some praising friendly staff while others noted unprofessional behavior and lack of training.

Inconsistent Experience

Overall, the service and food quality were described as hit or miss, with some visits being satisfactory and others disappointing.
  • AK
    Alyssa Knain
    Dec 26, 2025
    1.0
    This is the second time I've been through their drive-thru and didn't get any service.
  • AD
    Alexis Dunnewind
    Dec 12, 2025
    3.0
    Fine but your guys dr pepper is always so bad why does it taste like diet pls for the love of god fix this -someone who loves dr pepper and is sad
  • RP
    Reah Perez
    Dec 12, 2025
    2.0
    I’ve done delivery a few times and they always forget the sauce. Also because of the way they packaged it my ice cream spilt everywhere. I won’t order here again
  • MW
    Michael Walsh
    Dec 4, 2025
    3.0
    Food was typical McDonald's. Drinks available inside did not fully match what was available in the app / kiosk (fountain machine or behind counter). Restaurant was very clean inside and outside. Hand dryer in restroom seemed to be out of order and no paper towels as backup.
  • CS
    Christi Suriano
    Dec 1, 2025
    1.0
    I fully understand that it’s likely on me to double check, but when the line is pure chaos with zero rhyme or reason and you’re on a time crunch watching the clock fly by you can’t exactly be expected to micromanage. In any case, half my order is missing and I’m completely over the garbage service at this location because it isn’t the first time. It’s not even the third or fourth. Again, I get that it’s probably something I should address in the moment, but even finding yourself in the drive thru line it’s already likely a very desperate time. Thanks for screwing up my order, yet again. And thanks for the 3 1/2 French fries and 2 apple slices! You won’t find me making that mistake anymore.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location in Eustis, FL?

This McDonald's is open 24/7, every day of the week.

Does the McDonald's in Eustis, FL offer drive-thru service?

Yes, this McDonald's offers a 24/7 drive-thru service.