McDonald's

3.7
2151 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7344 W Sand Lake Road, Doctor Phillips, FL
32819, United States

Hours

Reviews

3.7
2,151 reviews
5 stars
988
4 stars
399
3 stars
311
2 stars
118
1 star
335

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude or unprofessional behavior from staff, particularly managers, leading to negative experiences.

Food Quality

Many reviews mentioned cold or poorly prepared food, with some customers expressing dissatisfaction with the overall quality.

Cleanliness

Several customers noted dirty tables and unsanitary conditions within the restaurant.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and highlighted good experiences.

Long Wait Times

Multiple reviews indicated long wait times for food, both in the drive-thru and inside the restaurant.
  • CF
    Carlos E. Farina
    2 days ago
    5.0
    Servicio rápido y eficiente. Local muy cercano a los hoteles de Universal, ideal para hacerse una escapada para una comida rápida.
  • KK
    Kelly
    Jan 3, 2026
    1.0
    Just a lazy location. It’s 4am on Jan 3rd saying the system is down. When in reality they just don’t want to do their job.
  • DM
    Dan Munoz
    Dec 18, 2025
    5.0
    Consistently the best McDonald's experience one can get. Crew Members are friendly, service is fast, food is hot and fresh. Note: Like many 24-hour McDonald's locations, they need a point in the day to reset their systems to prepare for the "new day" and breakfast- If you visit between 3:30am-4am, you may be turned away for this reason. I pass 3 McDonald's on my way home from work, but I always try to visit this one before any other location, especially overnight.
  • GG
    Giulycontroles
    Dec 14, 2025
    1.0
    I have been to many McDonald’s throughout my life, and I have never had an experience this bad. My order was incorrect, and the shift leader/manager a female employee working on Sunday the 14th at around 5:00 PM was extremely rude. All we wanted was to be treated with respect and to receive the correct order, and we got neither. Her behavior was completely unprofessional.
  • CP
    Camila Prado
    Dec 5, 2025
    1.0
    I went to McDonald’s to get the Grinch promotion that comes with a pair of Grinch socks. When I got home, I realized the socks were not inside the box. After we ate, I returned to the restaurant to request the socks that were missing from my order. The manager, Mariah, insisted that she had personally placed the socks in the box, implying that I was lying. I explained again that the socks were not included and that I had no reason to lie over two socks, my son was at home waiting for them. Even so, she refused to give me the socks and continued insisting she had put them in, while also mocking me. It was an extremely unpleasant experience, especially due to the disrespectful attitude. I hope the store improves its customer service, especially in situations that are simple to resolve.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 7344 W Sand Lake Road, Doctor Phillips, FL?

McDonald's at 7344 W Sand Lake Road is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru that operates 24/7.