Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Many customers praised the burgers and fries, highlighting their freshness and taste, particularly the smash burgers and sweet potato fries.
Service Issues
Several reviews mentioned poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Some customers reported unsanitary conditions, particularly in the bathrooms and dining area, which detracted from their experience.
Staff Friendliness
While some staff were noted as friendly and helpful, others were described as unfriendly or unprofessional, leading to mixed experiences.
Pricing Concerns
Customers expressed that the food was overpriced for the portion sizes and quality received.
JG
Jeanne Griffin
Nov 17, 2025
4.0
They need a smash seasoning on the burger and maybe special sauce for fries. Sadly, it doesn't compare to Freddys! When you pay $40 for 2 meals, you want a better flavor profile. Didn't get the wow factor I was hoping for.
JL
James Lucy
Nov 2, 2025
3.0
Not a vey quick lunch stop whilst shopping. It wasn't very busy but still was slow on service. Only 2 people in front waiting to order, 3 mins to order food, then took another 20 mins for the food to cooked and served up.
Burgers are good.
Quicker service would be nice.
SE
Susan Evans
Nov 1, 2025
5.0
Best Burger in a long time. Never heard of SmashBurger before, but will definitely come back again
RR
Rocky Roads
Oct 29, 2025
1.0
I recently visited the Smashburger at Destin Commons and unfortunately, it was a really disappointing experience. I get that it's called Smashburger, but the buns were literally smashed flat along with the patty, which I don’t think is how it’s supposed to be. The whole burger ended up super thin and way smaller than I expected. The Double Spicy Jalapeño burger was incredibly salty, maybe from some kind of heavy seasoning they used, and the All-American Burger was just drenched in ketchup and mustard to the point of being messy.
To add to that, the loaded fries were just okay, and the Oreo Cookies & Cream shake tasted off, like it had something weird mixed in. When I tried to address it, they told me I had to call a number for any kind of refund instead of handling it there. Plus, I noticed the kitchen staff weren’t wearing gloves, which didn’t feel great from a cleanliness perspective.
Overall, it was just a pretty poor experience, and I wouldn’t recommend it based on this visit.
YD
Yahweh's Daughter
Oct 28, 2025
4.0
Burgers were good, smasher tots were good, lettuce and tomato and onion were fresh. Just pricey though. Clean bathrooms.
Smashburger specializes in handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours for Smashburger in Destin, FL?
Smashburger is open Monday to Thursday from 11:00 AM to 8:30 PM, Friday and Saturday from 11:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:30 PM.
Does Smashburger offer delivery and takeout services?
Yes, Smashburger offers both delivery and takeout services with options to order online via their website or app.
Can I place an order ahead of time for faster service at Smashburger?
Yes, Smashburger has an order and pay ahead option available through their app and website for convenient and quick pickup.
Is Smashburger suitable for families and children?
Yes, Smashburger welcomes families and children, and they offer a children's menu and high chairs for young guests.
Is Smashburger wheelchair accessible?
Yes, Smashburger has a wheelchair accessible entrance, seating, parking, and restroom facilities.
Does Smashburger serve alcoholic beverages?
Yes, Smashburger serves alcohol and beer but does not have cocktails, wine, or a bar onsite.
What nearby dining options are available near Smashburger in Destin Commons?
Near Smashburger, you can find Chipotle Mexican Grill for Tex-Mex cuisine, Yogo Mogos for frozen yogurt, and Which Wich for sandwiches, offering you a variety of dining choices in Destin Commons.
Are there places to relax or enjoy a drink near Smashburger?
Yes, nearby you can visit World of Beer, a beer bar and restaurant, ideal for relaxing with a wide selection of beers after your meal at Smashburger.
What nearby shops can I visit for beauty and gifts while at Destin Commons?
While visiting Smashburger, you can explore Magnolia Soap and Bath Company for beauty supplies, Tervis for flowers and gifts, and Aldo for fashion accessories and shoes nearby.