McDonald's

Reviews

• KM

  Kary McNeal

  1 day ago
  1.0
  Absolutely unacceptable service I visited McDonald's and experienced one of the worst customer service interactions I’ve had anywhere. I first went through the drive-thru and sat there for over four minutes, repeatedly saying “hello” with zero response. No greeting, no acknowledgment; nothing. I eventually gave up, drove around, parked, and went inside. I ordered two hotcake meals with sausage and drinks. That order took 40 minutes to receive. For pancakes. When I finally got to work and opened the bags, the order was still wrong: Two hotcake meals with sausage Only ONE syrup and ONE butter, total, for TWO meals Drinks included, no straws I called the store to address the issue, and the interaction somehow got worse. The "Manager" I spoke with (Shaniah) hung up on me three times rather than even listen. Her response was essentially that she had been in the bathroom and therefore couldn’t be bothered with what went wrong. That is not an explanation. That is not customer service. As a business owner myself, I can say without hesitation: this behavior would result in immediate termination. Disgusting management fosters disgusting service, and this location clearly has a serious leadership problem. If you value your time, money, or basic respect as a customer, avoid this McDonald’s entirely.
• JG

  John Green

  1 day ago
  2.0
  Slow. Maybe three cars in drive through, no one inside. After ordering on the screen inside took 10min to get our order. 7 cheeseburgers, 2 fries and 2 drinks.
• JG

  Jose Guzman

  Jan 3, 2026
  1.0
  Late night seems to be very slow and miserable.I was on 9 maybe for like 10 minutes.With 2 cards in front of me and no one inside, it was empty.1 o'clock in the morning, I don't know they do this all the time.They work miserably teribbks service
• JQ

  Jessica Quant

  Dec 31, 2025
  5.0
  Shout out to Aysia (not sure if that's how you spell her name sorry)! The guy in front of me received my food by accident. I saw him give it back to her and in my mind I was trying to figure out how I was going to ask them to remake it because I don't know if he opened the bag, was talking while looking inside, touched a french fry etc etc. When I pulled up to the window she immediately said give me one more moment, I have them remaking your food because the guy in front of you accidentally got it. I didn't even have to ask! I was super impressed and greatly appreciated her going above and beyond.
• RD

  Rajae Dishmon

  Dec 30, 2025
  1.0
  Manager is very unhelpful, refuses to assist with app code issues when it is Cleary a cashier error now I have to wait for a new code. It feels like I'm waiting for a table at red lobster.

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