Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,367 reviews
5 stars
483
4 stars
316
3 stars
240
2 stars
114
1 star
214
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some meals being cold or poorly prepared, while others praised the freshness and taste.
Customer Service
Service experiences varied widely; some customers noted friendly and prompt service, while others reported rude staff and poor treatment.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in bathrooms and dining areas, with some customers expressing concern over unsanitary conditions.
Order Accuracy
There were frequent complaints about incorrect orders and missing items, leading to frustration among customers.
Atmosphere
The atmosphere was described as inconsistent, with some customers enjoying a pleasant experience while others felt unwelcome or ignored.
- LRL. R.Nov 7, 20255.0The women that work there are always so pleasant, especially in the morning!
- ALA LNov 6, 20255.0What a FANTASTIC McDonald's!!! I stopped by this afternoon to get a cup of coffee and use the restroom. Everything was clean as a whistle. Nobody but me was really drinking coffee at that hour so they made a fresh pot and it was delicious. Then, they saw I had my dogs in the car so they gave me a "pup cup" of whipped cream! This is why I always go out of my way to stop at this McDonald's. The food is always hot and fresh and the service is AMAZING!
- CTChristine TNov 1, 20251.0Lidia has the worst customer service I have ever seen. She should jot be working in customer service let alone a manager. When you get rid of her we’ll be back!
- BCBrittany CroweOct 19, 20255.0Food was really good and the customer service was a very nice friendly people and a great atmosphere…
- JJJ JOct 18, 20255.0Just your regular McDonald's. Always fresh when I've purchased food
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Cross City, FL?
McDonald's in Cross City is open daily from 5:30 AM. Its closing hours are 12:00 AM Sunday to Thursday, and 1:00 AM on Friday and Saturday.
Does McDonald's in Cross City offer drive-thru service?
Yes, drive-thru hours start at 5:30 AM daily, closing at midnight Sunday through Thursday and extending to 1:00 AM on Friday and Saturday.
Can I order McDonald's delivery in Cross City?
Yes, delivery is available daily from 6:00 AM to 11:30 PM Sunday through Thursday and Sunday, and until 12:15 AM on Friday and Saturday via the delivery website.
What are the available payment options at McDonald's Cross City?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer mobile ordering and mobile app options?
Yes, customers can order via the McDonald's app available on iOS and Android. Mobile ordering and offers are supported.
Where is McDonald's located in Cross City?
McDonald's is located at 16228 SW Highway 19, Cross City, FL 32628, USA.
Is WiFi available at McDonald's Cross City?
Yes, McDonald's in Cross City provides WiFi for its customers.
What nearby places can I visit before or after dining at McDonald's in Cross City?
Nearby, you can visit DDs Boutique for clothing, Chevron Station for fuel, Dixie County Public Library for community events, or Hot to Frappe Coffee for additional coffee options.
Are there convenient transit options near McDonald's in Cross City?
Yes, Cross City Train Depot is near McDonald's, providing transportation options that can help customers reach the restaurant easily.
What other dining options are close to McDonald's in Cross City?
Nearby dining options include Subway sandwich shop and Burntwood Smokehouse for barbecue and American cuisine.