McDonald's

3.4
2532 reviews
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Business Details

3201 S Ferdon Blvd, Crestview, FL
32536, United States
(850) 682-9111
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3201 S Ferdon Blvd, Crestview, FL
32536, United States

Hours

Reviews

3.4
2,532 reviews
5 stars
832
4 stars
511
3 stars
467
2 stars
226
1 star
496

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported unprofessional behavior from staff and managers, leading to uncomfortable experiences and dissatisfaction.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders and missing items, indicating a lack of attention to detail.

Food Quality

Many customers expressed disappointment with the quality of food, citing cold, stale, or improperly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions, including locked bathrooms and dirty dining areas.

Speed of Service

Customers frequently complained about slow service, with long wait times for orders, both in-store and at the drive-thru.
  • MN
    Mid Night
    Dec 29, 2025
    1.0
    I was in there not to long ago and heard a associate named haylee. Talking about another co worker and saying vulgar things about them. I found it highly unprofessional and discouraging. If this is the workers there hiring I wish to not be there even with my kids.
  • RT
    richard tk
    Dec 22, 2025
    1.0
    Very disappointing experience at this McDonald’s. The service was extremely poor, largely due to the behavior of a manager named Melissa. She was unprofessional, disrespectful, and rude, which made the visit uncomfortable. I’m traveling from out of state and have had consistently welcoming experiences at other fast food locations in the area, so this one stood out for all the wrong reasons. I would strongly recommend avoiding this location, or at the very least being cautious if this manager is on duty. I hope in the future Melissa receives additional training in customer service and professionalism so future customers do not have a similar experience.
  • SS
    Scott Shellenbarger
    Dec 4, 2025
    1.0
    McDonald's failed at basic food prep, lied to me about their ability to make a sandwich and cannot effectively run their business. So sad, McDonald's used to have standards, as a past employee I was always impressed with their standards. Now they do not care about food quality. Their motto used to be quality, service and cleanliness, and for a while they added value. It seems not they don't care about any of these items, quality being the first to die.
  • FR
    Florida Resident
    Nov 24, 2025
    1.0
    In the drive thru, there are barriers that block off the access to getting to the second ordering unit which backs traffic up in this area. Then failed to mention the wait on food for 20 min in the drive thru
  • TP
    Tootsie Roll Patrol
    Nov 21, 2025
    2.0
    No running water in the bathroom. How is this not a sanitation violation?. I would refrain from eating here until they get this fixed.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 3201 S Ferdon Blvd, Crestview, FL?

McDonald's in Crestview is open daily from 5:00 AM to 11:00 PM.

Can I order delivery from this McDonald's location?

Yes, delivery is available every day from 5:00 AM to 12:30 AM, with options like same-day and no-contact delivery.