McDonald's

3.4
2523 reviews
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Business Details

3201 S Ferdon Blvd, Crestview, FL
32536, United States
(850) 682-9111
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3201 S Ferdon Blvd, Crestview, FL
32536, United States

Hours

Reviews

3.4
2,523 reviews
5 stars
829
4 stars
508
3 stars
467
2 stars
227
1 star
492

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and inattentive staff, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted poor food quality, including cold, undercooked, or stale items, with several customers expressing disappointment.

Cleanliness

The cleanliness of the restaurant was frequently criticized, with reports of dirty tables and unsanitary conditions in the bathrooms.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and noted instances of quick and accurate orders.

Management Concerns

Several reviews mentioned unprofessional behavior from management, including rudeness and lack of accountability for service issues.
  • TP
    Tootsie Roll Patrol
    3 days ago
    2.0
    No running water in the bathroom. How is this not a sanitation violation?. I would refrain from eating here until they get this fixed.
  • PR
    Pcola “Starfish” Reilly
    Nov 8, 2025
    2.0
    If all McDonald’s were like this I would be surprised if the company would be open for a year Everything about this was fair at best. I arrived at 1037 having ordered on the app. Waited at the microphone despite nobody being in front for approximately 5 mins. Received no receipt at the window. Received my coke quickly but despite ordering 2 cheeseburgers and 2 fries was told to park which is fine although odd for something that they should regularly have. When the food arrived it was soggy and barely above room temp. I regularly go to McDonald’s but will try to remember not to eat here
  • LF
    Lavenderflowers Fall
    Oct 31, 2025
    1.0
    Never thought I'd see the day. Go to the McDonald's across town if you want faster service.
  • LS
    Les schaffer
    Oct 26, 2025
    1.0
    This establishment has clearly dropped its standards both the quality of the food and the inattentive service. With so many other dining options available this location is a complete waste of time and money.
  • CG
    caroline grey
    Oct 24, 2025
    1.0
    terrible service, asked for no pickle on my burgers bc of an allergy and got pickles anyway, asked for my food to be cooked to order and it was ice cold, my husband got nuggets and asked for extra honey mustard and got zero sauces in the bag and his was also ice cold. we were the only people in the line so it's not like they were busy at all, they just didn't read the screen apparently. i tried to call the store and they refused to answer the phone.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 3201 S Ferdon Blvd, Crestview, FL?

McDonald's in Crestview is open daily from 5:00 AM to 11:00 PM.

Can I order delivery from this McDonald's location?

Yes, delivery is available every day from 5:00 AM to 12:30 AM, with options like same-day and no-contact delivery.