Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, long wait times, and issues with order accuracy.
Food Quality
While some customers enjoyed the food, many complained about cold, old, or incorrect orders.
Cleanliness
Numerous reviews highlighted unsanitary conditions in the dining area and restrooms.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others noted rude or indifferent attitudes.
AC
Anthony Colon
Dec 31, 2025
5.0
Parada bajando desde destin para merendar y pasar al baño un éxito este lugar me encanta todos lo que tiene hasta un autopartes. Compramos McDonalds y seguimos nuestro camino a casa.
YA
Yener Aroche
Dec 29, 2025
5.0
Food is great! Everyone else us in their own world and a little soury but maybe its due to the long drives I don't know, but don't expect many smiles as a tourist, especially from cashiers. Stay safe!
CS
Claudia Soto
Dec 28, 2025
1.0
Waited 30 minutes for my order. I finally approached the register to ask. The cashier refused to touch my receipt as if there was something on it and asked for the receipt number. She walked back and came back and said we made that order as if it was my fault that someone took it. She proceeded to make my food and came back with the wrong flavor. When I questioned it, she said I don't have a screen back there. How in a right mind is this the customer's problem?
JL
Jennifer Loomis
Dec 20, 2025
1.0
Severe incompetence. At least 10 people getting paid to be there. No service. I used the kiosk right away. Still took over 15 minutes for my drink and had to wait on sauce because they did not put it on the bagel. How did they give it to me you ask. 1 step above squeezing into my hand. In a nugget tray. No way to apply to my sandwich. If you want decent service use the drive thru
DG
Don Gordon
Dec 19, 2025
1.0
Worst McD's experience ever. Order was wrong, tables were sticky from not getting cleaned and workers (stretch) walked around like zombies trying harder to avoid customers than they were filling orders. McDonald's new approach to no customer interactions will prove to be their destruction. 60 years growing up with them...I'm done. Will never darken the doors of a McDonald's again. This location was the last nail in the coffin.
I DID read your response and it was the same one you've "auto-responded" to every negative review here. I guess, once you've gotten so big and run an interstate location whereby every customer will most likely not be back, you don't have to worry about improvement. Guess what? We have McDonald's when we get home and we don't have to patronize them either. Try improvement...you owe it to the world that built this empire.
What are the regular operating hours of McDonald's in Cottondale, FL?
McDonald's in Cottondale, FL is open daily from 4:00 AM to 12:00 AM (midnight).
What are the delivery hours for McDonald's cottondale location?
Delivery service is available daily from 7:00 AM to 10:00 PM.
Does this McDonald's location have a drive-thru? If yes, what are its hours?
Yes, the drive-thru is open daily from 4:00 AM to 12:00 AM (midnight).
How can I order food from this McDonald's online?
You can place an order online via the McDonald's delivery URL: https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment options are accepted at McDonald's Cottondale?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is McDonald's located in Cottondale, FL?
McDonald's is located at 2510 US Hwy 231, Cottondale, FL 32431, USA.
Does McDonald's in Cottondale offer WiFi and mobile ordering services?
Yes, this McDonald's location offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What nearby places can help me find McDonald's in Cottondale?
Nearby landmarks include Love's Travel Stop, Chester's Chicken, and Blue Rhino Propane Exchange, which can help you locate the McDonald's on US Hwy 231.
Are there any nearby travel or convenience stops near McDonald's where I can also refuel or rest?
Yes, nearby are Love's Travel Stop, Loves Truck Stop, SunStop, Chevron, and CAT Scale gas stations and convenience stores, ideal for refueling or taking breaks when visiting McDonald's.
What recreational or campground spots are near McDonald's in Cottondale?
Nearby you can find the Hitchin Post Corral And Campground, Hitchin Post Corral and campground RV Park, and HitchinPost RV Park and Campground, perfect for camping or outdoor activities before or after your McDonald's visit.