McDonald's

3.4
2072 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2510 US Hwy 231, Cottondale, FL
32431, United States

Hours

Reviews

3.4
2,041 reviews
5 stars
704
4 stars
430
3 stars
352
2 stars
165
1 star
390

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Food Quality

While some customers enjoyed the food, many complained about cold, old, or incorrect orders.

Cleanliness

Numerous reviews highlighted unsanitary conditions in the dining area and restrooms.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others noted rude or indifferent attitudes.
  • AC
    Anthony Colon
    Dec 31, 2025
    5.0
    Parada bajando desde destin para merendar y pasar al baño un éxito este lugar me encanta todos lo que tiene hasta un autopartes. Compramos McDonalds y seguimos nuestro camino a casa.
  • YA
    Yener Aroche
    Dec 29, 2025
    5.0
    Food is great! Everyone else us in their own world and a little soury but maybe its due to the long drives I don't know, but don't expect many smiles as a tourist, especially from cashiers. Stay safe!
  • CS
    Claudia Soto
    Dec 28, 2025
    1.0
    Waited 30 minutes for my order. I finally approached the register to ask. The cashier refused to touch my receipt as if there was something on it and asked for the receipt number. She walked back and came back and said we made that order as if it was my fault that someone took it. She proceeded to make my food and came back with the wrong flavor. When I questioned it, she said I don't have a screen back there. How in a right mind is this the customer's problem?
  • JL
    Jennifer Loomis
    Dec 20, 2025
    1.0
    Severe incompetence. At least 10 people getting paid to be there. No service. I used the kiosk right away. Still took over 15 minutes for my drink and had to wait on sauce because they did not put it on the bagel. How did they give it to me you ask. 1 step above squeezing into my hand. In a nugget tray. No way to apply to my sandwich. If you want decent service use the drive thru
  • DG
    Don Gordon
    Dec 19, 2025
    1.0
    Worst McD's experience ever. Order was wrong, tables were sticky from not getting cleaned and workers (stretch) walked around like zombies trying harder to avoid customers than they were filling orders. McDonald's new approach to no customer interactions will prove to be their destruction. 60 years growing up with them...I'm done. Will never darken the doors of a McDonald's again. This location was the last nail in the coffin. I DID read your response and it was the same one you've "auto-responded" to every negative review here. I guess, once you've gotten so big and run an interstate location whereby every customer will most likely not be back, you don't have to worry about improvement. Guess what? We have McDonald's when we get home and we don't have to patronize them either. Try improvement...you owe it to the world that built this empire.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Cottondale, FL?

McDonald's in Cottondale, FL is open daily from 4:00 AM to 12:00 AM (midnight).

What are the delivery hours for McDonald's cottondale location?

Delivery service is available daily from 7:00 AM to 10:00 PM.