McDonald's

3.2
2789 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3920 N Atlantic Ave, Cocoa Beach, FL
32931, United States

Hours

Reviews

3.2
2,789 reviews
5 stars
827
4 stars
543
3 stars
498
2 stars
238
1 star
683

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences highlighting long wait times and poor communication.

Food Consistency

There were numerous complaints about incorrect orders, cold food, and inconsistent quality, with some customers receiving items that were not as ordered.

Cleanliness

While some reviews praised the cleanliness of the location, others noted dirty dining areas and restrooms, indicating inconsistency in maintenance.

Positive Experiences

Despite the negative feedback, several customers highlighted friendly staff and enjoyable food experiences, suggesting that service quality can vary significantly.

Operational Issues

Customers expressed frustration over slow service, especially during peak hours, and issues with the drive-thru and mobile order fulfillment.
  • JJ
    J
    Nov 16, 2025
    5.0
    Both women working the drive-thru on 11/16 @ 8:50 am are AMAZING!! Highly energy, so sweet and very kind!
  • MM
    Madison Miller
    Nov 9, 2025
    1.0
    My 2 year old was eating her fries in the back seat & all the sudden says “mmm candy” I check to see what she had & she was chewing on chewed up gum that was in her fries, i don’t chew gum there’s no way she’d have that, I called & all they said is if I have the receipt they can replace it. The manager couldn’t care less. Disgusting & disappointed
  • AR
    aron robitsch
    Nov 8, 2025
    1.0
    Found a PIECE OF GUM in happy kids meal fries. Daughter was chewing on it when I found out. When I called the manager she gave no explanation and quickly offered to replace the meal. She hung up on me when I asked for her name. I’m so disgusted that she was chewing on another person’s piece of chewed up gum..we don’t ever buy gum because we have a two year old and never want her to have any kind of candy. The health department needs to look into this place. So so soooo below the bar here. I’m sick to my stomach just thinking about this happening to my little girl.
  • CB
    Charlie Brown
    Oct 18, 2025
    1.0
    Show up around 1030pm and the interior closed but the sign says 11pm. They had a customer inside but I wasn't allowed in. You can just tell they all hate their jobs and life. If this place wants to succeed they need all new employees
  • BT
    Brandi Tarner
    Oct 17, 2025
    5.0
    Seriously, this is the sweetest bunch of girls we’ve ever encountered at a McDonald’s! We’re on vacation and we are on our way to a fishing charter. My son HAD to have a burger. It was piping hot, we were greeted and served with smiles at every window, and it was just overall a great experience. Great job to this entire team! We were there around 12:15pm on October 17. They should all be praised for a job well done.

Frequently Asked Questions About McDonald's

What are the regular operating hours of the McDonald's at 3920 N Atlantic Ave, Cocoa Beach?

This McDonald's is open daily from 4:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru operates every day from 4:00 AM to 11:00 PM.