McDonald's

3.4
2691 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8279 Champions Gate Blvd, Champions Gate, FL
33896, United States

Hours

Reviews

3.4
2,691 reviews
5 stars
1,039
4 stars
478
3 stars
368
2 stars
198
1 star
608

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including long wait times, incorrect orders, and unhelpful staff, particularly during late-night shifts.

Employee Performance

Flo received numerous positive mentions for her exceptional customer service, while other staff members were criticized for their lack of attentiveness and professionalism.

Cleanliness

Multiple reviews highlighted the restaurant's cleanliness issues, with dirty tables and unsanitary conditions reported frequently.

Order Accuracy

Customers consistently experienced issues with order accuracy, including missing items and incorrect food preparation.

Atmosphere

The atmosphere was described as uncomfortable due to loud music and a chaotic environment, especially during late-night hours.
  • SL
    shevelle lee
    6 days ago
    1.0
    This McDonalds has the slowest service it could be nobody in the line and they will tell you to pull up and wait even when it’s no one in the line y’all gots to do better
  • SH
    Sean Heiney
    Nov 12, 2025
    1.0
    First time I’ve been to a McDonald’s that consistently messes up the order and makes the food in a gross way…
  • MB
    Maureen Lane Black
    Nov 11, 2025
    3.0
    I visited this place at night and the drive thru cashier was hilarious. He sang for us while we waited to order. The next morning was a disaster. None of the kiosks worked, there was no ice and our order was completely wrong.
  • TT
    Tammy
    Nov 6, 2025
    1.0
    Very slow. They get your order wrong I have gone here plenty of times and I never get all of my food. Very frustrating do better.
  • TM
    TJ Mac
    Oct 31, 2025
    1.0
    Worst McDonald’s in Florida. If you want to spend thirty mins in the drive through while you’re the only car in line please feel free to come here. The late night shift, plays loud music throughout the whole night, sounds more like a club than a restaurant. Always out of sauces for some reason. They do not make new fry in the night shift. The fry’s are always stale and over cooked. The picture down below here as you can see is a mcchicken with just ketchup. How do you mess up something so simple up.. do better managers.

Frequently Asked Questions About McDonald's

What are the McDonald's Champions Gate location operating hours?

McDonald's Champions Gate is open 24 hours every day of the week.

Does McDonald's Champions Gate offer drive-thru service and what are its hours?

Yes, the drive-thru is open 24/7, all week long.