Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
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Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and improper handling of requests.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
Food Quality
Feedback on food quality was mixed; while some praised freshness, others noted cold or poorly prepared items.
Cleanliness
Some customers appreciated the cleanliness of the location, particularly the bathrooms, contrasting with negative experiences.
JG
Jean Claude Guetat
Nov 15, 2025
1.0
Don’t bother using curbside at this location. They just don’t come to the car and wait for you to come inside then act like they did not know about your order. Very unprofessional always problems at this location.
CR
Catherine Ryan
Oct 30, 2025
1.0
Poor Customer Service and Improper Handling of Order on October 29, 2025
On Wednesday, October 29, 2025, between 3:37 p.m. and 3:38 p.m., I visited your location and placed an order for a six-piece Happy Meal with a bottle of water and two McFlurries. I made it very clear more than once that I wanted the McFlurries stirred, as is standard procedure.
While I was watching the employee prepare the order, I asked again if she could please stir them. She then grabbed a coffee stick to stir them manually. I asked, “Don’t you use the machine to stir it?” and she responded, “I don’t know what you’re talking about.” I explained that I used to work for McDonald’s and that there is a specific machine used for this. She replied, “We don’t do that here.”
When I requested to speak with a manager, the employee rolled her eyes and said, “Okay, whatever,” and then shouted, “She wants to talk to you, I don’t know what she wants.”
The manager came over, and I explained the situation. She said, “Yes, we do stir them, but the coil is broken.” I then clarified, “So you do have the machine?” and she confirmed that they do. I told her that the employee had insisted otherwise and had been rude, but the manager never apologized or acknowledged the poor behavior. She simply said, “I’ll talk to her.”
As a former McDonald’s employee who prided myself on providing excellent customer service, I was very disappointed by how this situation was handled. The lack of professionalism, communication, and courtesy from both the crew member and the manager was unacceptable.
I hope this feedback is taken seriously, as this experience reflects poorly on the McDonald’s brand and on this specific location.
Thank you for your time and attention to this matter.