McDonald's

3.7
2089 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8 NE Pine Island Rd, Cape Coral, FL
33909, United States

Hours

Reviews

3.7
2,089 reviews
5 stars
869
4 stars
450
3 stars
311
2 stars
130
1 star
329

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with employees being rude, unhelpful, and often failing to address order issues.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Food Quality

Several reviews mentioned cold or stale food, with complaints about the quality of fries and sandwiches.

Staff Communication

Issues with staff communication were noted, particularly regarding language barriers and lack of professionalism.

Cleanliness and Atmosphere

While some customers praised cleanliness, others described the restaurant as a dump, indicating inconsistency in maintenance.
  • BH
    bethany harwood
    5 days ago
    1.0
    Ordered Uber and this for sure was on the restaurant not Uber. I amHighly allergic to pork so I never order anything with bacon , except today I took a bite of my wrap and had to spit it out and yet instead of the employees paying attention I was given a snack wrap with bacon. If we have to start off by putting every allergy to make sure our food is correct that could get annoying
  • RM
    Roy Martin
    6 days ago
    5.0
    I accidentally pressed counter pickup when placing my order, but they allowed me to use the drive through because I had my dog with me. Thanks for accommodating me.
  • LS
    Lisanna Strauss
    Jan 3, 2026
    1.0
    Garbage service. Couldn't even get my food because its suddenly cash only even though I ordered through the app. Completely unhelpful and rude employees that make you wait for no reason too.
  • TT
    Trinity
    Jan 3, 2026
    1.0
    Made an order through the app, was told it was cash only after waiting at the speakers for 10 minutes with no responses, and then told that I need to get a refund through the app. The app tells me I have to contact the restaurant to get a refund. Worst service ever.
  • BG
    Brianna Gray
    Dec 29, 2025
    1.0
    I went to go order my sister and I breakfast and I told them hotcakes and a mocha frappe for my sister and then I went to order sausage and egg mcmuffin and a mocha frappe for me they told me that they were serving lunch so somehow hotcakes is not a breakfast item anymore???

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 8 NE Pine Island Rd, Cape Coral?

McDonald's at 8 NE Pine Island Rd in Cape Coral is open 24 hours a day, 7 days a week.

Is drive-through service available at this McDonald's location?

Yes, the McDonald's at 8 NE Pine Island Rd offers drive-through service 24/7.