Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely long wait times in the drive-thru, often exceeding 30 minutes, with some experiences lasting over an hour.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications, leading to customer frustration.
Staff Attitude
Numerous customers described staff as rude or unprofessional, with complaints about poor customer service and lack of communication.
Food Quality
While some customers praised the freshness of certain items, there were consistent complaints about cold or improperly prepared food.
CB
CHRIS BENETATOS
Jan 5, 2026
1.0
Sat in line for over 20 min to purchase two milkshakes. Boy at window was doing 1 complete order at a time waiting for them to pay and drive off before taking the next order. Numerous cars driving off- including me!!! 9:45 pm to 10:05 pm. Who is the Manager running this place???
VM
Vik M
Jan 3, 2026
1.0
Awful location. Every time that I've been there there is always an issue. The most common is the waiting time. I had to leave because I was waiting more than 20 minutes. And the line barely moved. How is that possible? On other hand my wife has her credit card information stolen in this place ( I'm not blaming an employee directly but it happened here).
PP
Proudmothaof3
Dec 29, 2025
1.0
Waited over 15 mins just to order! Only place opened at 1am. Service absolutely horrible.
TM
Tatiana Maysonet
Dec 26, 2025
1.0
Terrible service . These kids have absolutely no work ethic . The last time I visited because of my kids I waited 44 mins to order only the manager was working. Every time you visit they take your order at the second window as if there’s not enough workers . When I arrived today I asked if there was going to be a 45 minute wait after he said they would take my order at the second window and the person at the intercoms responded with “probably more” there were only two cars ahead of me .orders are always returned because they can’t even take a simple order but want a minimum wage of $15/hr. Do better at hiring and at servicing ! Never have an issue at any other McDonald’s but this one
LD
Luis Diaz
Dec 15, 2025
1.0
Showed up at midnight manager was like or whoever was there pull up to the second window waited to be served with all the other cars for an hour and 30 minutes whoever’s running the Night Shift needs to go