McDonald's

3.5
1612 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2925 SW Pine Island Rd, Cape Coral, FL
33991, United States

Hours

Reviews

3.5
1,612 reviews
5 stars
641
4 stars
312
3 stars
241
2 stars
120
1 star
298

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, with some expressing frustration over staff attitudes.

Food Quality

Several reviews highlighted inconsistent food quality, including cold or poorly prepared items, and missing components from orders.

Cleanliness and Maintenance

While some customers noted cleanliness, others pointed out issues like broken ice cream machines and general disarray in the restaurant.

Staff Performance

Mixed feedback on staff performance, with some praising individual employees for good service, while others criticized overall management and training.
  • DD
    deanne
    6 days ago
    1.0
    Took 20 minutes to get our order. When we finally got it, the pancakes were cold, the biscuit was old, and the eggs were not the quality you get in other McDonald's. The rest of the order was wrong but they did correct it quickly. During our stay they continuously flooded all the floors while mopping and left standing water for customers to try to walk through. This went on the entire time we were there. We will drive past this McDonald's and go to the one on Hancock Bridge in the future.
  • LS
    Larry Sloan
    Jan 2, 2026
    1.0
    It was terrible. The fries were barely warm and the mccrispie was burnt. The bun was also burnt. The pic showed the sandwich with tomatoes and lettuce, not there.I couldn't eat it.
  • ES
    Elyse Spores
    Dec 29, 2025
    1.0
    Food is usually great but when we had a problem paying at the window I got us out of line to go in and pay they told me they canceled my order after I told them I’d go in and pay….
  • SK
    Stavi K
    Dec 27, 2025
    1.0
    Placed an order not knowing breakfast was already being served. I decided i didn’t want any breakfast items and cancelled the order and was not refunded. The staff claimed the order was already started but how was a menu item started that they weren’t serving? Do not go here!
  • VH
    Vander Horton
    Dec 25, 2025
    1.0
    I ordered inside and waited 35+ minutes and never received my food. I asked for a refund and was given a refund without any apology or explanation as to why my order was never fulfilled. Johnathon and Harrison were the managers and they just didn’t care about the mess. There was orders dropped on the floor, food all over the floor, just a mess and no service. This isn’t my first bad experience here, at this point i’m not even surprised, it’s become the expectation at this point.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's at 2925 SW Pine Island Rd, Cape Coral?

McDonald's at 2925 SW Pine Island Rd, Cape Coral is open 24 hours every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24 hours a day, 7 days a week.