McDonald's

3.5
1591 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2925 SW Pine Island Rd, Cape Coral, FL
33991, United States

Hours

Reviews

3.5
1,591 reviews
5 stars
630
4 stars
310
3 stars
242
2 stars
120
1 star
289

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive to customers' needs.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times for food.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold or burnt food, and issues with the ice cream machine being frequently out of order.

Speed of Service

Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant, often exceeding acceptable limits for fast food.

Staff Attitude

While some reviews praised individual staff members for their friendliness, many others noted a general lack of professionalism and poor attitudes among employees.
  • KG
    Kristen Gray
    Nov 1, 2025
    2.0
    I eat fast food probably 2 times a year. I was starving and let my gaird down. I had to wait almost 10 mins for a small order, but figured it would atleast be fresh. Total disappointment and ended up throwing most of it away. Nuggets were hard like they were double deep fried after sitting too long. The Big Mac was dry and bun was so old it fell apart just touching it. McDonald's is a joke the meat is paper thin and smaller than the bun. What a waste of $20
  • CL
    Christopher LeDrew
    Oct 27, 2025
    1.0
    If you don’t speak Spanish they completely ignore you, if you pay cash they completely ignore you. After yelling that I’d like to pay for my order after 10 times asking employees who keep walking by I just had to walk out without food. Lobby 5-6 people drive thru empty
  • CR
    C R
    Oct 18, 2025
    1.0
    Every time I go here there is always something wrong. Today, they made me wait almost 40 minutes for two iced coffees and worst part about it it was, no one bothered to come and tell me that the machines were "not working" I had to make the line again to find out. Customer service in caoe coral is horrible!
  • CL
    Chester L
    Oct 13, 2025
    5.0
    Food was fresh and hot. I used the drive through on my scooter and was was treated just like any other customer. Will definitely be back
  • CD
    Cindy Davis
    Oct 6, 2025
    3.0
    Ordered a Double Filet O Fish and got a single. Ordered the $5 McChicken meal and didn't get my chicken nuggets, got the Sweet and Sour sauce though. Very disappointed

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's at 2925 SW Pine Island Rd, Cape Coral?

McDonald's at 2925 SW Pine Island Rd, Cape Coral is open 24 hours every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24 hours a day, 7 days a week.