McDonald's

3.2
862 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1604 W Cape Coral Pky, Cape Coral, FL
33914, United States

Hours

Reviews

3.2
862 reviews
5 stars
292
4 stars
153
3 stars
118
2 stars
60
1 star
239

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and wrong food preparation.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and lack of attention to customers' needs.

Speed of Service

Customers consistently mentioned slow service, particularly during busy hours, with long wait times reported for both drive-thru and in-store orders.

Cleanliness

Several reviews noted cleanliness issues within the restaurant, with some describing it as filthy and poorly maintained.

Staffing Issues

Feedback indicated that the location is often understaffed, leading to overwhelmed employees and further impacting service quality.
  • K1
    Katvonsweetz 13
    1 day ago
    1.0
    They have people that don’t speak English so your order is always wrong. Dont go unless your food is exactly as it is. They are my know what you don’t want on it cause they don’t understand.
  • TH
    The Robot With Human Hair
    Nov 12, 2025
    3.0
    This is certainly one of the better McDonald’s in Cape Coral. That said, it’s still McDonald’s so don’t expect a dining experience. I’m mainly impressed that it’s clean and the staff are friendly. The bar as far as expectations is that low when it comes to fast food for me!
  • RC
    Robert Carrion
    Nov 6, 2025
    1.0
    Not 24 hours. Waste of gas. Fix your google info 1604 McDonalds.
  • JB
    Joey Bouza
    Oct 5, 2025
    1.0
    Fries were so old! Terrible!!!
  • JH
    Jillian Holthaus
    Sep 26, 2025
    2.0
    Always slow, mess up order. This time we had to go back 3 times to get items correct. Worker very crabby like it's our fault they can't read the order.

Frequently Asked Questions About McDonald's

What are the regular opening hours for the McDonald's at 1604 W Cape Coral Pkwy?

The McDonald's is open from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday; from 12:00 AM to 11:59 PM Thursday through Saturday.

What times is the drive-through service available at this McDonald's location?

Drive-through is open from 4:00 AM to midnight Monday through Wednesday and Sunday, and 24 hours Thursday through Saturday.