McDonald's

3.2
995 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9915 Jog Rd, Boynton Beach, FL
33437, United States

Hours

Reviews

3.2
995 reviews
5 stars
329
4 stars
164
3 stars
147
2 stars
76
1 star
279

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlight consistently rude and unprofessional staff, with many customers experiencing poor service and long wait times.

Order Accuracy

A significant number of customers reported issues with incorrect orders, with many stating that their requests were frequently misunderstood or not fulfilled.

Cleanliness and Food Quality

Several customers expressed concerns about the cleanliness of the restaurant and the quality of the food, including reports of stale or improperly prepared items.

Management Issues

Many reviews indicate a lack of effective management, with complaints about staff behavior and overall operational inefficiency.

Customer Experience

Overall, the customer experience is negatively impacted by slow service, unhelpful staff, and frequent mistakes, leading to a general dissatisfaction with the location.
  • CC
    CC
    Nov 16, 2025
    1.0
    Worst McDonalds I’ve been to the employees are rude and have no manners what so ever and the service is very slow waited in line for over 30 mins for 1 item
  • JK
    Jason Kaplan
    Nov 14, 2025
    1.0
    Worst McDonalds ever! Food burnt, items missing, shake machine always broken, rude employees that yell at customers (not me) - really the absolute worst McDonalds in the nation. So sad.
  • ME
    Margin Of Error57
    Nov 5, 2025
    2.0
    Never want to come back again. The moment I walked in the door, with a small bag of trash, a woman greeted me pretty rudely saying, "you are not allowed to throw outside trash here. Take it outside." Never in my life have I been told where to throw my trash, other than ANY available bin. No good morning or anything either, only a very stiff attitude and obvious laziness to change the inside trashes, since the ones outside can just pile up and be forgotten about. That and they will gossip in creole right in front of you, manager included.
  • SN
    Sharee Nicole
    Oct 16, 2025
    1.0
    Rude. Don’t even speak or say hi.
  • BC
    Baku Azerbaijan Capital
    Sep 19, 2025
    5.0
    McDonald's – Inspiring Investment & Tourism in Baku, Azerbaijan "Visiting McDonald's is always a consistent and enjoyable experience. The restaurant offers fast, high-quality service, a welcoming atmosphere, and globally recognized standards that attract both locals and international visitors. It demonstrates how efficiency, brand trust, and attention to customer satisfaction can drive success and growth. Similarly, Baku, Azerbaijan is emerging as a city with strong potential for investment, tourism, and business. With its growing economy, expanding hospitality and food sectors, and investor-friendly environment, Baku provides entrepreneurs, investors, and tourists a unique platform to explore innovative business ventures. Just as McDonald's sets a benchmark for operational excellence worldwide, Baku offers fertile ground for high-quality business initiatives and investment. For those inspired by globally successful business models like McDonald's, Baku, Azerbaijan is an ideal destination for investment, tourism, and entrepreneurial growth."

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Boynton Beach?

McDonald's Boynton Beach is open daily from 5:30 AM to midnight, except Sundays when it closes at 11:00 PM.

Does McDonald's Boynton Beach offer drive-thru service?

Yes, the drive-thru is open daily from 5:30 AM to midnight, except Sundays when it closes at 11:00 PM.