McDonald's

3.1
1124 reviews
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Business Details

9858 Military Trl, Boynton Beach, FL
33436, United States
(561) 738-0961
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9858 Military Trl, Boynton Beach, FL
33436, United States

Hours

Reviews

3.1
1,124 reviews
5 stars
343
4 stars
195
3 stars
152
2 stars
83
1 star
351

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, with long wait times for orders, both in-store and at the drive-thru.

Customer Service

Many reviews highlighted poor customer service, including rude staff, lack of assistance, and negative attitudes from employees.

Order Accuracy

Several customers experienced issues with incorrect orders, missing items, and difficulty in getting their orders right.

Cleanliness

While some customers noted cleanliness in the restaurant, others reported unsanitary conditions and a lack of attention to cleanliness.

Management Issues

Feedback indicated problems with management, including unprofessional behavior and inadequate staff training.
  • BM
    Brad Marshal
    Nov 11, 2025
    5.0
    It's handicap friendly. This particular one isn't usually crowded.
  • DR
    Daykel Ruiz
    Nov 2, 2025
    1.0
    Estuve 30 mn esperando
  • DM
    Deirdre Moultry
    Oct 26, 2025
    1.0
    All customers had to order via kiosk. Workers refused to help customers by taking orders at register. One lady had cash and they made her order via kiosk and said they would come collect cash. I ordered via kiosk for inside. I entered my table number for order to be delivered to my table. My order was called and left at pickup/uber eats pickup. I reviewed my order and needed extra condiments. I tried to get attention of workers and was told to hold on. Only 1 worker was tending to customers in front while some workers were resting on counter or working in the back with food. Some customers came inside because their drive thru orders were incorrect. The workers had attitudes about the mix up and act like the customers were causing an inconvenience. A couple ordered via kiosk with the help of a customer instead of worker. This same couple ordered for here and had their order delivered to their table. I’m very disappointed in my service and experience at this location.
  • RG
    Rebecca Gabai
    Oct 23, 2025
    5.0
    This was the cleanest, friendliest, most welcoming and somehow even the food was the best I've ever had at a McDonalds in my life. Well Done!
  • CS
    Christen Minecraft Server
    Oct 20, 2025
    1.0
    Waited for 25+ minutes to order it’s ridiculous! ONE person was working the whole macdonalds literally a waste of time.
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Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 with options including curbside pickup, same-day delivery, and no-contact delivery.