McDonald's

3.3
2359 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2010 S Waukesha St, Bonifay, FL
32425, United States

Hours

Reviews

3.3
2,359 reviews
5 stars
724
4 stars
461
3 stars
452
2 stars
246
1 star
476

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, particularly from management, with reports of rude and unhelpful staff.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, including missing items and wrong food.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty tables and restrooms.

Food Quality

While some customers enjoyed the food, there were several complaints about overcooked or poorly prepared items.

Staff Attitude

Several reviews mentioned staff having negative attitudes, impacting the overall customer experience.
  • AR
    Ana R
    Dec 30, 2025
    1.0
    Pésima atención al cliente. La señora manager del turno del lunes por la noche es enojada y nos trató muy mal. Nos dieron mal la orden y no nos quiso ayudar. Ni siquiera el café lo hicieron correctamente. Ordenamos chicken strips y estaban crudas, aparte ordenamos 4 piezas y nos dieron sólo 3. Ordenamos avenas y nos faltó una bolsita de manzanas, la manager dijo que nos tenia que cobrar por ellas. No volvemos a ese lugar.
  • BS
    Beach Bum Shawn
    Dec 26, 2025
    4.0
    Did curb side. The food was fresh and hot.
  • KL
    Katness Laré
    Dec 23, 2025
    1.0
    Bro why even ask for sauces every single time and never give any at all when yall are absolutely so slow too. Every other McDonald's gets things right yall even forgot the straw😭
  • DY
    Daman Yocum
    Dec 22, 2025
    5.0
    Fast service very friendly and responsive staff hot and fresh food!
  • JF
    Justin Frost
    Nov 30, 2025
    1.0
    Customer service was absolutely horrible. Starting with The Manager. I was told in the drive-through to pull off. They let four cars go by before me going inside to try to find out where my food was. After receiving the food, I asked the person handing it to me if everything was in there. Get back in my truck and come find out one of the burgers are wrong in the second burger didn’t even get put in my bag. I go back inside to confront The Manager and she wanted to try to come up with excuses instead of the I can do attitude. Then she handed me the two burgers with the condiments wrong again. Might want to consider a whole new staff if you were the general manager.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's in Bonifay, FL?

Delivery is available from 5:00 AM to 10:00 PM on Monday; until 10:30 PM on Tuesday, Thursday, and Sunday; until 7:00 PM on Wednesday; and until 11:30 PM on Friday and Saturday.

What are the drive-thru hours at McDonald's Bonifay location?

Drive-thru is open daily from 4:00 AM to 11:00 PM, and until midnight on Friday and Saturday.