CF
Caroliz Travels (Let's Travel & Have Fun)
Oct 13, 2025
I contacted this restaurant to arrange lunch for a group of 27 during a church pilgrimage I was organizing. From the very first interaction with Devin, I felt at ease—her warm customer service made it easy to move forward with confidence. Soon after, Michael reached out to discuss expectations, pricing, and the menu. He was incredibly attentive to detail and worked with me to stay within budget. Once the rest of the pilgrims saw the menu, our group grew from 27 to 44!
Next came Carlos, the General Manager, who showed remarkable patience and professionalism. I was texting him daily with updates, additions, and special requests—even the night before the pilgrimage! He responded with grace, accommodating five more guests and ensuring vegetarian options were available.
I want to express my deepest gratitude to the entire team for trusting me and preparing food for so many without requiring a deposit. I had asked to pay in cash to help our pilgrims avoid credit card fees, and they honored that—with nothing but my word over the phone. That kind of trust is priceless and truly touching.
When we arrived, the tables were beautifully set, as if for a celebration. The buffet was ready and inviting, with fresh green salad, market vegetables, grilled chicken, and mouthwatering Argentinian steak—the aroma alone had everyone excited.
Even though drinks weren’t included in our agreement, they generously offered lemonade, iced raspberry tea, and soda at no extra cost. That gesture spoke volumes.
It wasn’t just the excellent phone service—it was the in-person hospitality that sealed the experience. Carlos, though off that day, made a special trip to meet us and ensure everything was perfect. And it was.
I wholeheartedly recommend this place. The food was delicious, the atmosphere relaxed, and the staff kind and efficient. Special thanks to Camila, who handled our more impatient elderly pilgrims with grace and patience.
Give this place a try—you won’t regret it. They made me look like the star of the day for choosing them!