McDonald's

3.2
2524 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2207 US Hwy 92, Auburndale, FL
33823, United States

Hours

Reviews

3.2
2,524 reviews
5 stars
816
4 stars
410
3 stars
391
2 stars
213
1 star
694

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, both in the drive-thru and inside the restaurant.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, undercooked, and incorrect orders.

Customer Service

Many customers experienced rude and unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

The restaurant was often described as dirty, with unclean tables and unsanitary conditions noted by several patrons.

Order Accuracy

A significant number of reviews mentioned incorrect orders and missing items, leading to customer frustration.
  • SO
    Susan Vincenty Ortiz
    2 days ago
    1.0
    Just came from this McDonald and when our family came home his burger had onions he asked for lettuce not onions he is allergic to onions that would of been a trip to the ER so he want back gave him another burger he gets home and they forgot to put the dang on bacon we do not live across the street at this point he threw the dam big Mac in the garbage a waste of my money never again
  • TM
    Tim Morris
    5 days ago
    1.0
    Ordered at drive thru took 10 minutes to get to the first windows where they told me they couldn't do any orders this is the worst run McDonald's in the county
  • MW
    Matthew Wilson
    Dec 29, 2025
    1.0
    So when does a plain cheeseburger not have cheese? A plain hamburger wouldn't have cheese. Based off your idiotic logic, my ordered shouldn't have buns.
  • RB
    Ray T B
    Dec 28, 2025
    2.0
    Mobile Orders this McDonald is the worse. I went there randomly different days and time and when I place an order I always have to get out and get it on the counter and no one apologizes or recognizes there mistakes. Is like there are so big they don’t care about their customers. … I just drive to the next closest one they Are always very serviceable and quick. Customer Service is changing everywhere to the bad service… unfortunately!
  • YV
    Yereleen Negron Vazquez
    Dec 6, 2025
    1.0
    This is the worst McDonald's I've ever gone to as a customer and a delivery driver. You have to wait half an hour to get the attention of a worker and when you finally do you're met with attitude. Came to pick up a delivery at 7pm and the workers were all over the place, forgetting customers in the drivethrough and ignoring customers who are waiting for help. One worker was going around mad, yelling because people were continuing to come inside after she had kept locking the doors with people still inside so obviously those people had to unlock the doors to exit. Came back at 10pm for another delivery and noticed how an employee had to unlock the door for another employee. Considering what happened at 7pm, and the scene at the door, I assumed doors were locked, because why would you lock the doors at 7pm, turn everybody who came in telling them to go through drive through because your lobby is closed, to then open it back up at 10pm? That makes no sense. Waited at the drive through for over 15 minutes to be told at the second window (not even the first who was also told I was picking up a delivery) that the doors were apparently open and that I had to come inside to pick it up. When I asked if she could just hand it to me considering they locked the doors earlier, were seen unlocking them for an employee and locking them afterwards, and had been waiting at the drive through when they could have said at the speaker that deliveries must be picked up inside, the girl at the window gave me attitude, stating "well the doors unlocked now so you can walk inside." Never seen a more disfuncional shift. Edit: After contacting Uber and explaining all that happened, they stated they had had two other complaints WITHIN THE HOUR. Do with this information as you please, but highly recommend you skip this McDonald's.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Auburndale, FL?

McDonald's in Auburndale operates 24 hours a day, 7 days a week.

Does the Auburndale McDonald's have a drive-through service?

Yes, the Auburndale McDonald's offers 24/7 drive-through service.