McDonald's

3.8
4157 reviews
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Business Details

16018 NW US Hwy 441, Alachua, FL
32615, United States
(386) 462-1187
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
16018 NW US Hwy 441, Alachua, FL
32615, United States

Hours

Reviews

3.8
4,157 reviews
5 stars
1,756
4 stars
939
3 stars
766
2 stars
268
1 star
428

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and lack of attention to inside customers.

Food Quality

There were numerous complaints about cold or poorly prepared food, with some customers experiencing food poisoning.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.

Staff Attitude

While some customers praised friendly staff, others reported rude behavior and a lack of professionalism.

Management Concerns

Customers expressed dissatisfaction with management, citing poor handling of issues and overall management practices.
  • BW
    Brian Wheary
    6 days ago
    2.0
    This was the Worst 1/4 Cheese Burger i ever had in my Life !!! The staff were Very Nice and made you feel Welcome no complaints with that at all..But after i got my order and started down the road ,I proceeded to eat my 1/4 pound cheese burger it was so dry ! And actually tasted like it was heated up in a Microwave!! AND WAS LEFT OVER FROM THE DAY BEFORE!!! I'M NOT A KAREN !! AND I DON'T USUALLY WRITE REVIEWS!! BUT AFTER EATING THIS HAMBURGER I THOUGHT I SHOULD WRITE THIS !!!! I really hope they fix this,if not I don't know who would actually eat that crap...
  • TT
    Tony Teran
    Jan 1, 2026
    1.0
    Ive been coming drive thru this mcdonalds for 6 months and about 80 percent of the time im missing food, sometime i notice too late to turn around. I understand we are not perfect but this mcdonalds takes the cake.
  • PC
    P C
    Dec 30, 2025
    3.0
    The chicken snack wrap barely had any chicken in it and I the meal costs about $11 and change. I can get a bigger chicken wrap in a few places for less.
  • AH
    Aleea Howard
    Dec 22, 2025
    1.0
    Waited in drive thru for almost 10 minutes, no acknowledgment or response. Worker saw us pull in and went inside but never attempted to take order. Finally gave up and left, as we drove by the Windows, worker was just standing around inside
  • MM
    Marshall McCrory
    Dec 20, 2025
    1.0
    I will not set foot in this establishment.......EVER FIRST.......They violate my second amendment rights. SECOND.......NO PERSONAL CONTACT.......If I wanted to deal with a kiosk and a robot,I would visit Mars or call Verizon customer service. THIRD........It isn't driver friendly,getting in and out is a hassle
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's dine-in service?

McDonald's is open from 5:00 AM to 1:00 AM Sunday through Thursday, and from 5:00 AM to 2:00 AM on Friday and Saturday.

When is the drive-thru at McDonald's open?

The drive-thru operates from 5:00 AM to 1:00 AM Sunday through Thursday, and until 2:00 AM on Friday and Saturday.