McDonald's

3.3
1404 reviews
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Business Details

3010 New Castle Ave, New Castle, DE
19720, United States
(302) 656-9717
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3010 New Castle Ave, New Castle, DE
19720, United States

Hours

Reviews

3.3
1,404 reviews
5 stars
420
4 stars
302
3 stars
284
2 stars
136
1 star
262

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied widely, with some praising friendly and fast service while others reported slow and incompetent staff.

Food Quality

Food quality was inconsistent, with some customers receiving hot and fresh meals, while others complained about cold or incorrect orders.

Cleanliness

Cleanliness was a recurring issue, with several customers noting dirty tables and unsanitary conditions, particularly in the bathrooms.

Location Concerns

The location was often described as unappealing or unsafe, with reports of crime and unsavory characters in the area.

Staff Attitude

Staff attitude was mixed; some employees were described as friendly and helpful, while others were noted for being rude or unprofessional.
  • MM
    Moses
    6 days ago
    5.0
    Best McDonalds breakfast 🥞 I’ve ever had. The cashier was super nice and awesome! Obviously overworked and underpaid but a true hero and champion!!! God bless you bro. The hash brown was crispy and delicious! The burrito smelled so good that Otis was hoping like a bunny 🐰 Eggs are fluffy and the bacon 🥓 was perfect!!! 👌 compliments to the chef 🧑‍🍳 also they had a trash can for me!!! Out in the yard that close to this section behind the gas station that has a bunch of trash because it’s not owned by McDonalds. I’m not sure if it belongs to the gas station or the city. Something to investigate.
  • PP
    Pete Perez
    Oct 17, 2025
    1.0
    Yesterday I got an alert saying my food was ready. I waited another 19 minutes before actually getting it. When I got home I had no syrup or butter for the pancakes and no apples or raisins for my oatmeal. Today I got no French fries w my order and no bbq sauce w my chicken nuggets. Management needs to get it together at this store there is always issues w my order.
  • JG
    Janette Garcia
    Oct 13, 2025
    5.0
    Amazing work got my food on time and they cleared out the costumes quick the employees were super nice.
  • NT
    Nina Twyman
    Sep 19, 2025
    1.0
    The girl running orders in the front was very incompetent. Tossed my bag on the counter. I had to remind her that she forgot my drinks, then I had to tell her I needed straws, then she forgot the apple juice for the happy meal. I had to wait to ask someone else for ketchup. My sandwich was wrong, asked for a cheeseburger with no meat, just take the meat off, seemed like a big deal for them. Sheesh. Plan rude. If you have issue working with customers then dont work in fast food 😒 will definitely avoid them in the future.
  • KW
    Kerry Weaver
    Sep 8, 2025
    5.0
    Everyone was really nice, especially for a busy am!! Thanks!!
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 3010 New Castle Ave?

McDonald's at 3010 New Castle Ave is open Monday to Sunday from 5:30 AM to midnight or 11 PM, with some days closing at midnight.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 5:30 AM, closing between 11 PM and midnight depending on the day.