McDonald's

3.6
1957 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20817 Dupont Blvd, Georgetown, DE
19947, United States

Hours

Reviews

3.6
1,957 reviews
5 stars
718
4 stars
459
3 stars
366
2 stars
148
1 star
266

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and poor customer service experiences.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold, old, or improperly prepared items.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for being rude or inattentive.

Cleanliness

Several customers noted cleanliness issues, including dirty bathrooms and overflowing trash bins.

Drive-Thru Experience

The drive-thru was often highlighted for long wait times and order inaccuracies, leading to frustration among customers.
  • SA
    Steve Adkins
    6 days ago
    1.0
    Slowest people horrible managers 20 min for a burger
  • RR
    Relynthia Romance
    Nov 14, 2025
    2.0
    Food was cold to back than they put pickles on sandwiches took back then got total wrong sandwiches smh Girl at drive thru had attitude like she didn't wanta be there.
  • HL
    Heather Long
    Nov 1, 2025
    2.0
    Very slow service not sure this is a good representation of Mike Meoli restaurants
  • SA
    Samantha Allan
    Oct 19, 2025
    1.0
    I strongly thought that it was against Company policy to report any information outside of your establishment about customers visiting locations what they do, what kind of car they drive and all that but apparently it is not and apparently Alexis Davis likes to talk about customers that visits her locations outside of work, thinking that it won’t get back to certain people she should be terminated for her actions because that is against Company policy that is strongly against Company policy, technically speaking the only people that know who visited the location are the ones that’s working within the premises and potential person on the property and or the police for official investigation. if someone is not there attacking you assaulting you or harassing you in any way shape or form you shouldn’t be talking about how much they visit that location that is none of your business. That is none of anybody else’s business except for the people that work within that establishment. Yes, the information will get out but when you were deliberately talking about people, that is ridiculous I really liked you but now I don’t like you. I don’t like you enough that I will not visit this location no more no matter whether you’re working there or not that is disrespectful. I hope that this review is viewed and action is taken against you because this is disgusting. I am absolutely sick to my stomach. Yes, I visit a lot of places not in this area though.
  • CM
    Craig McMagnetic
    Oct 7, 2025
    5.0
    this is my favorite mcdonalds in the area, the staff is very polite, specifically david was very helpful with taking my order. david is kind, professional, and a hard-working employee at this establishment

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location in Georgetown, DE?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's offer delivery service, and if so, what are the delivery hours?

Yes, delivery is available daily from 5:00 AM to 10:59 PM, with extended hours until midnight on Friday and Saturday.