McDonald's

3.6
1967 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20817 Dupont Blvd, Georgetown, DE
19947, United States

Hours

Reviews

3.6
1,967 reviews
5 stars
722
4 stars
462
3 stars
367
2 stars
150
1 star
266

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others noted rude behavior and slow service.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer dissatisfaction.

Cleanliness

Several customers mentioned cleanliness issues, including dirty bathrooms and overflowing trash bins.

Food Quality

Feedback indicated that food quality varied, with some customers receiving cold or stale items, while others enjoyed hot and fresh meals.

Management Issues

Reviews pointed out management problems, including poor oversight during busy times and unprofessional behavior from some managers.
  • KS
    Kati Spor
    6 days ago
    5.0
    The staff at the drive thru were super friendly. The fries and burger were hot and fresh. Good job!
  • TH
    Tami Hartenstein
    Jan 4, 2026
    3.0
    Second time in two weeks to visit this location. Last time the orange juice was very obviously watered down/thinned out/cut in half…tasted like orange water 🤮. This time our Egg McMuffin was missing the Canadian Bacon. Went inside to have this corrected and they were less than interested in the error. They did fix the sandwich but they didn’t really care about the problem. The drive thru employees are kinda nice but not overly energetic. The first window where you pay the lady was friendly today. At the second window where you receive your food items…the girl was not interested in being at work! Just a blah look and attitude. It wasn’t busy…so that’s not the excuse. Come on McDonald’s…do better, be kind, be pleasant, say thank you, apologize for your errors. Don’t make it new the customers fault!
  • JR
    Justin R
    Dec 31, 2025
    4.0
    This place is actually getting a little bit better with their Staffing choices and not as hectic as it used to be
  • MJ
    Michael JonesDougherty.
    Dec 30, 2025
    4.0
    Always get great service The manger ? Chris he's awesome. Very friendly 😊
  • HM
    Holly Moore
    Dec 13, 2025
    2.0
    Order ice coffee from them this morning this was In my coffee.this is Georgetown Delaware McDonalds at that

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location in Georgetown, DE?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's offer delivery service, and if so, what are the delivery hours?

Yes, delivery is available daily from 5:00 AM to 10:59 PM, with extended hours until midnight on Friday and Saturday.