McDonald's

3.2
1710 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1401 Governers Pl, Bear, DE
19701, United States

Hours

Reviews

3.2
1,710 reviews
5 stars
499
4 stars
328
3 stars
312
2 stars
177
1 star
394

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude employees, long wait times, and incorrect orders.

Food Consistency

The quality of food varied significantly, with complaints about cold items, incorrect orders, and missing condiments.

Cleanliness

Some customers noted that the restaurant was clean, while others reported unsanitary conditions and poorly maintained areas.

Customer Experience

Mixed reviews on customer experience, with some praising friendly staff and quick service, while others described chaotic and unprofessional behavior.

Value for Money

Many customers felt that the prices were too high for the quality of food and service received.
  • LR
    Laura Raunigk
    Nov 15, 2025
    5.0
    I just went picked up my order at the curbside pick up and had the nicest encounter with a young lady Aneshia(I think that’s her name: she had black glasses with a blue and gold head wrap). She was a genuinely nice person and just made the few moments interaction a great one. I overall find this particular location a good experience every time, my order is always right even when I ask for custom orders due to my kids being picky. You can tell that management sets the tone on customer service.
  • DC
    David Cram
    Nov 12, 2025
    3.0
    Drive through is ok but expect to be ignored if you try to order inside. I usually go for breakfast. Check for your hash browns before you leave. For some reason that part of my order is frequently wrong.
  • RH
    Rick Hale
    Nov 11, 2025
    1.0
    No veterans day special at this location!!!!! Managers choice!!!
  • ZC
    Zeoy C
    Nov 3, 2025
    1.0
    Always wrong order how can I get my refund and I got a wrong order and I paid for the entra money so horrible service
  • OE
    Orbital Explorer
    Oct 31, 2025
    1.0
    After more than a 10 minute wait in line, the McDonald’s app offer didn’t work, although “it went through just fine“ in the app, so I overpayed. And what's going on with the monopoly game, there are no more monopoly stickers left for the orders?

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Bear, DE?

McDonald's in Bear, DE is open 24 hours a day, every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 1401 Governers Pl has a drive-thru open 24/7.