McDonald's

3.2
1728 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1401 Governers Pl, Bear, DE
19701, United States

Hours

Reviews

3.2
1,728 reviews
5 stars
504
4 stars
330
3 stars
315
2 stars
178
1 star
401

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported slow service, rude staff, and frequent mistakes with orders.

Cleanliness

Mixed reviews on cleanliness; some found the location clean while others reported unsanitary conditions.

Food Quality

Inconsistent food quality noted, with some customers receiving cold or incorrect orders.

Customer Experience

Positive experiences highlighted by a few customers who praised friendly staff and good service, contrasting with many negative reviews.
  • LB
    Latoya Bizzare
    2 days ago
    5.0
    Fast friendly service a smile thanks yall and hot food
  • DM
    Dani Martin
    4 days ago
    3.0
    Always missing something from my order
  • CM
    Chase Miller
    Jan 3, 2026
    1.0
    Not a clean table; undercooked fries; gnarly chicken sandwich
  • RC
    robert carraher
    Dec 30, 2025
    1.0
    So mcdonalds is utter trash now. I was waiting for a friend to gonto lowes i wanted a hot fudge sundae. Well…, i walk in, the kid taking the order speaks so low he has to repeat himself 3 times before i even heard his greeting. As a rule i haven't gone into a mcdonalds for 3 years. So i order a sundae. But its literally 2 minutes and i watch the girl in the back make the Sundae 1/2 full with ice-cream then put the mc cafe chocolate on it and bring it out to me. The manager Ben .. honestly he should have been fired a long time ago, i show him the sunday and he tells me that its fudge and he rather then listen or look laughs in my face. But what ben doesn't know is that i used to import cocoa beans and roast them for my friends chocolate business thats been around for over 100 years. And i made pastries as a hobby with chefs in baltimore , and i hve 2020 vision and know what a bottle of squeeze syrup looks like instead of the iconic pump hot fudge of the mcdonalds hot fudge sunday. The reason i get to angry is because of the fact i have a medium size construction company and i used to grab 50-100 bucks worth of mcdonalds at a time and i would of course pay first at the first window and then second window theybsay sorry but the ice cream machine is down and they will not refund you in line. So basically ripping me off over a sundae. But the real star is Ben he was rude condescending and told me he would show me im wrong. Anyone notice the new mcdonalds layout hides the cook staff? And how your meals are handled ???? Makes me distrust these people even more. Mcdonalds is just another dying american franchise too bloated to lazy, too expensive to offer value in the marketplace. Any good memories i had there are now replaced with animosity because if people like ben. Oh by the way mcdonalds i will never take this post down. EVER Mcdonalds they say click a link, that have all the names dates and places and people. Why doni have to do anything the onus is on them. But of course they have no concept of reponsibilty. No courtesy just a rude out of the box rude reponse. Tone dead, you idnt lose a customer you lost a family of customers and… made a deteactor which by market data says that thats 17 cutomers/ familys. My kids will never have a nice day in your restaraunt and bring their kids sonits already doomed you just dont have a vested interest
  • KM
    Kathryn Meadow
    Dec 7, 2025
    2.0
    The attitudes are ridiculous. I’d much rather drive to a different location than come to the one closest to me.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Bear, DE?

McDonald's in Bear, DE is open 24 hours a day, every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 1401 Governers Pl has a drive-thru open 24/7.