Many customers reported excessively long wait times for food, often exceeding 30 minutes, which is unacceptable for a fast food establishment.
Food Quality
While some customers enjoyed the food, there were multiple complaints about cold meals, incorrect orders, and even concerns about food safety.
Customer Service
Customer service experiences varied widely; some praised friendly staff, while others reported rude behavior and poor management.
Cleanliness
The dining area was frequently described as dirty and unkempt, leading to a negative dining experience for many customers.
Atmosphere
The atmosphere was often noted as noisy and uncomfortable, with some customers feeling unsafe due to incidents outside the restaurant.
DA
Darren Anderson
2 days ago
1.0
The workers at like they can't speak English. The toilet dirty and no toilet paper. When I tried to tell the ones working they just look like they don't understand!
KA
Kathy Argueta
4 days ago
5.0
El lugar es súper limpio aparte de que son los mejores tacos que e comido aprecio mucho la buena atención al cliente que tienen sin duda alguna volvería una y mil veces más ☺️
MP
Myrna Pimentel
4 days ago
1.0
I have dine in and used the restroom however on my way out the drink I have in my hand bumped to the door and fell on the floor it blasted the drink on the floor so I immediately notified the young lady in the kitchen about the incident and he called Michael to look into it so I decided to leave while I was going out Michael followed me and said”you are not allowed to come back to the store”
It was an accident I did not do it on purpose.
EH
Erin H
5 days ago
1.0
Every time I order delivery from this Taco Bell, they never give me any sauce packets that I request. Also, last time I ordered 2 drinks and they gave no straws. Never ordering from this Taco Bell again.
BR
Bibi Fatema Reshma
Nov 15, 2025
5.0
I love Taco Bell food especially chicken quesadilla, also every couple months they promote new types of foods, I appreciate their food service tacobell at Chinatown. Everyone should’ve check in one at least.