Customers generally praised the pizza for its taste, freshness, and large portions, with many highlighting specific items like the jumbo slices and chicken tenders.
Customer Service
Feedback on customer service was mixed; while some staff were described as friendly and accommodating, others were noted for being rude or unhelpful.
Hygiene Issues
Several reviews mentioned concerns about cleanliness, particularly regarding food safety and unsanitary conditions.
Delivery Experience
There were complaints about delivery issues, including late orders and incorrect charges, leading to dissatisfaction among some customers.
RR
raidan515
3 days ago
5.0
Bussin
SP
Shanique Pankey
3 days ago
5.0
Shawn was very Patient and didn’t mind our jokes food was good thanks for having us
GS
Gerald Stravinsky
Jan 5, 2026
1.0
I ordered $50 worth of pizza, nothing was delivered, and the owner said it wasn’t his concern.
AA
AKM
Dec 23, 2025
2.0
Food is decent, but the customer service isn’t very good. Front staff didn’t acknowledge me or checked in on my order after waiting nearly 30 minutes and not being a busy night, and rude when I asked for an update.
SR
Sana Rehman
Nov 12, 2025
5.0
I happened to visit DC last week. And I chose passato pizza for lunch . Everything was 10/10. We ordered bbq chicken pizza , cheese steak sub, wings and their newly launched tenders . Main thing was that their wings and tenders r fresh and full muscle meat . Like real chicken . They taste really good and my kids loved them. We enjoyed the ambiance it’s cool.
Recommended
Frequently Asked Questions About Passato Pizza & Grill
What are the operating hours of Passato Pizza & Grill?
Passato Pizza & Grill is open from 10:30 AM to 12:45 AM Monday through Wednesday and Sunday, and from 10:30 AM to 3:45 AM on Thursday, Friday, and Saturday.
Does Passato Pizza & Grill offer delivery and takeout services?
Yes, they offer both delivery and in-store pickup services for your convenience.
Where is Passato Pizza & Grill located?
The restaurant is located at 2455 18th St NW, Washington, DC 20009, US.
How can I place an order for delivery from Passato Pizza & Grill?
You can place a delivery order online through their menu page at https://passatopizzaandgrill.com/menu.
What type of cuisine does Passato Pizza & Grill serve?
They serve a variety of cuisines including pizza, chicken wings, halal dishes, kebabs, salads, Italian, pasta, gyros, and Greek cuisine.
What is the price range at Passato Pizza & Grill?
The price range is moderate, indicated as 'TWO' on their profile.
Is there a nearby ATM that I can use before dining at Passato Pizza & Grill?
Yes, the Bitcoin ATM Washington, D.C. is nearby, which you can use for your convenience before visiting the restaurant.
What other pizza places are near Passato Pizza & Grill if I want alternative options?
Nearby pizza options include Bestolli Pizza, Andy’s Pizza, Andy's Pizza Adams Morgan, and Pizza Mart, providing several choices in the neighborhood.
Are there any cafes or lounges close to Passato Pizza & Grill where I can relax before or after my meal?
Yes, Tryst is a nearby coffee shop, cafe, and lounge where you can relax before or after dining.
Can visitors staying at the Washington International Student Center easily access Passato Pizza & Grill?
Yes, as the Washington International Student Center is close by, visitors can conveniently walk or take a short trip to enjoy meals at Passato Pizza & Grill.