Business Details
About
Italian Restaurant
Location
Hours
Reviews
3.9
1,274 reviews
5 stars
669
4 stars
221
3 stars
126
2 stars
124
1 star
134
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, lack of communication, and unresponsive staff, leading to frustrating dining experiences.
Food Quality
Many diners found the food to be mediocre, overpriced, and lacking in flavor, with specific complaints about certain dishes being poorly executed.
Positive Experiences
Despite the negative feedback, some customers praised the service and food, particularly highlighting individual staff members who provided excellent service.
Ambiance and Location
The restaurant's ambiance and location received positive remarks, with many enjoying the views and atmosphere, although some noted issues with temperature and cleanliness.
Customer Service
Several reviews highlighted poor customer service, including issues with billing, unresponsive management, and overall dissatisfaction with how complaints were handled.
- ABAditya BanerjeeSep 2, 20251.0Been trying to reach Officina for weeks via phone and email to help with a billing issue. I have left voicemails and emails with zero response.
- KAKais ArbiAug 25, 20251.0I had one of the most disappointing dining experiences at Officina for what was supposed to be a special birthday dinner and trying this place for the first time. After waiting 35 minutes with no drinks, slow service, and being told I couldn't even get a simple side of pasta with chicken parm (pollo) unless I ordered a second entrée, my group left hungry and frustrated. The restaurant was only us and another table when we walked in. There was no excuse. The manager offering a single tiramisu on the way out hardly made up for the wasted time and ruined evening.
- FGFiorella GarciaAug 24, 20251.0For a Friday night on restaurant week it was very slow. A total of 7tables maybe. My friend and I ordered bread as a starter. I had the Caprese salad and he had the calamari. The calamari didn’t seem like it was fried very well and that it had sat in the oil for a bit so it was soggy. I ordered the duck Ragu and my friend ordered the seafood rigatoni. Both pasta plates were OK nothing out of this world. By the time we received our entrées, we still hadn’t received our bread. Had to remind the server and he said it was on its way. I ordered a lemon cello spritz and my friend an Italiana cocktail. When it was time to refill for a second cocktail we ordered a red wine. Our waiter brought us an Italiana cocktail because he forgot about the wine. Turn around and came back with the wine and the Parmesan cheese that he had also forgotten for our pasta. The desserts that we picked were the Panna cotta and the cannolis. I couldn’t taste any of the rum in the Panna cotta. The cannolis were a bit stale. And since it was a birthday dinner, we received a tiramisu as a dessert. The tiramisu was probably the best dessert. And give it a seven out of 10. Overall, the ambience of the restaurant is beautiful. The building is beautiful. The location is beautiful. The food there’s nothing extraordinary. And neither is the service.
- BBBonnie BrownAug 24, 20255.0Excellent service, perfect portions, beautiful rooftop.
- KKKatherine KistlerAug 10, 20252.0My son & I visited while vacationing in D.C and the atmosphere and service was not bad but the chicken parm had no flavor....it was over cooked as well. The food was very disappointing and we were brought the wrong cocktails as well...
Frequently Asked Questions About Officina
What are the operating hours of Officina?
Officina is closed on Mondays. From Tuesday to Thursday, it is open from 4:00 PM to 9:00 PM. On Friday, the hours are 4:00 PM to 10:00 PM. Saturday hours are 11:00 AM to 10:00 PM, and on Sunday, it is open from 11:00 AM to 9:00 PM.
Does Officina offer delivery and pickup services?
Yes, Officina offers both in-store pickup and delivery services to its customers.
Where is Officina located?
Officina is located at 1120 Maine Ave SW, Washington, DC 20024, USA.
What type of cuisine and dining experience does Officina provide?
Officina is an Italian restaurant offering fine dining, brunch options, pasta, vegetarian and gluten-free dishes, and features a cocktail and wine bar. It is also family-friendly and provides catering services.
How can I view Officina's menu or place an order online?
You can view Officina's menu and place an order online by visiting https://officinadc.com/menu.
What is the price range of Officina?
Officina falls under the price range category 'TWO', indicating moderate pricing.
What are the takeout hours at Officina?
Takeout is not available on Mondays. From Tuesday through Thursday, takeout is available from 4:00 PM to 9:00 PM. On Friday, takeout hours extend from 4:00 PM to 10:00 PM. On Saturday, takeout is offered from 11:00 AM to 10:00 PM, and on Sunday, from 11:00 AM to 9:00 PM.
Are there any interesting nearby places to visit before or after dining at Officina?
Yes, nearby places include The Wharf, known for seafood restaurants and a marina, and the Maine Avenue Fish Market, a historic fishmonger and seafood spot. These locations offer enjoyable activities and dining options to complement your visit to Officina.
Can I find boat rentals near Officina?
Absolutely, boat rental services such as Sloans Pink Boats, GoBoat Boat Rental, SeaDC, and Carefree Boat Club are located near Officina, making it convenient to enjoy boating activities before or after your meal.
Are there other notable bars or cocktail venues near Officina?
Yes, nearby cocktail bars and distilleries include Tiki TNT and Thrasher's Rum, as well as Easy Company, which serves as a wine bar and restaurant. These venues offer excellent options for drinks near Officina.