Business Details
About
Bakery
Details
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
267 reviews
5 stars
174
4 stars
41
3 stars
12
2 stars
7
1 star
33
What are people saying?
AI-generated from recent customer reviews
Product Quality
Customers praised the delicious pastries, donuts, and cakes, but there were multiple complaints about stale items and inconsistent freshness.
Customer Service
Feedback highlighted poor customer service experiences, with reports of rude staff and long wait times, overshadowing the positive interactions.
Community Engagement
The bakery is recognized for its strong community involvement and support, enhancing its reputation as a local gem.
Variety and Selection
Many customers appreciated the wide variety of baked goods available, although some noted issues with specific orders not being fulfilled correctly.
- LSLori SteinerDec 1, 20255.0The pies and cookies were outstanding!
- TWTracey WeissNov 26, 20255.0Elmwood Pastry is a gem. We are so lucky to have this classic bakery in West Hartford. Sometimes I just want a classic cake with buttercream frosting. I know I can get one there!
- RORICHARD OJANov 25, 20254.0yesterday's cupcakes....won't go back.
- NSNatalie SashaNov 5, 20251.0Truly disappointed. I placed this order in advance. Showed up time given still waited for order to be prepared. Wasnt an order placed so it can be ready for pickup? I noticed the special order I had placed was not what were given. Too late to complain. No time for mistakes. Donuts were not fresh and stuck to inside of box. Again not the assortment I requested. I even called 3xs to confirm my order. Rushed off phone due to lines just to end with 100$ worth of donuts I didn't order.
- WGWilliam GremOct 27, 20255.0Amazing place for beautiful pastries and bread but also a great place to grab a sandwich, had the chicken salad its huge came with pickle and chips will definitely be back