Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,098 reviews
5 stars
466
4 stars
202
3 stars
173
2 stars
66
1 star
191
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and long wait times.
Order Accuracy
Many customers have reported issues with incorrect orders and missing items, leading to frustration.
Cleanliness
The restaurant is generally noted for being clean and well-maintained, although some reviews mention unsanitary conditions.
Speed of Service
There are consistent complaints about slow service, particularly during late hours, with some customers waiting excessively for their orders.
Food Quality
While some customers enjoy the food, others criticize it for being greasy or not meeting expectations.
- EVEdwin R VegaDec 31, 20254.0Good
- LVLiz VegaDec 29, 20251.012/29/2025 normally I love McDonald's hot coffee but this time I order a regular hot coffee tasted like hot water no flavor I asked the lady if she gave decaff coffee instead, she said it was regular so I think who ever make that coffee have no experience making coffee
- DID IljaziDec 15, 20254.0The only McDonald's in Waterbury that actually helps
- PRPriscilla RangelNov 4, 20255.0Loved the fact they celebrate all holidays and with coupons the app and extra free food as a prize for buying!
- SRSoco ROct 30, 20251.0The monopoly game is going, you even have a menu telling what gives you the game peices. But when I went to your restaurant at 881 Wolcott St, Waterbury, CT 06705, they didn't give me the boxes/drinks with the game pieces. So i had to ask for the game pieces i was suppose to get. One person didn't even know what food gets you the pieces. They first tried telling me they don't have any. I told them it comes with the meal so I should get them. They went in the back and 2 minutes later they had some. So what this tells me, is the employees at this location aren't giving them to people and are just keeping the game pieces for themselves. And another store I had to ask for them too. This is how you run your game and stores? The employees keep the pieces. Bad business
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week, including delivery and drive-through services.
Does this McDonald's offer delivery services?
Yes, this location offers delivery, same day delivery, curbside pickup, and no-contact delivery services.
Can I use a drive-through at this McDonald's?
Yes, the drive-through is open 24/7 every day of the week.
Which payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app available to order from this McDonald's?
Yes, you can order via the McDonald's app available on both iOS and Android devices.
Where is this McDonald's located?
It is located at 881 Wolcott St, Waterbury, CT 06705, USA.
What services does this McDonald's provide on site?
This location offers drive-thru, mobile ordering, gift cards, McDelivery, mobile offers, and free WiFi.
What nearby restaurants can I visit close to this McDonald's?
Nearby restaurants include Jersey Mike's Subs, Wendy's, Taqueria Rita, Taqueria Super Taco, Josi, and Good Mood Lebanese Cuisine & Juice Bar Cafe.
Are there nearby transit or travel-related services to help me get to McDonald's?
Yes, AAA Waterbury offers auto insurance and travel agency services nearby, which might assist in planning your trip.
What nearby health-related services are available close to McDonald's?
Nearby health-related services include Dr. Dental, Beltone Hearing Aid Center, and Walmart Pharmacy, convenient for errands before or after your visit.