Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,090 reviews
5 stars
462
4 stars
199
3 stars
173
2 stars
66
1 star
190
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for being friendly and helpful, while others were reported as rude and unprofessional.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Speed of Service
Many customers reported long wait times for food, especially during late hours, indicating issues with efficiency.
Food Quality
Inconsistent food quality; some customers enjoyed fresh and hot meals, while others received cold or unsatisfactory food.
Cleanliness
Generally positive feedback on cleanliness, with some customers noting well-maintained facilities.
- PRPriscilla RangelNov 4, 20255.0Loved the fact they celebrate all holidays and with coupons the app and extra free food as a prize for buying!
- SRSoco ROct 30, 20251.0The monopoly game is going, you even have a menu telling what gives you the game peices. But when I went to your restaurant at 881 Wolcott St, Waterbury, CT 06705, they didn't give me the boxes/drinks with the game pieces. So i had to ask for the game pieces i was suppose to get. One person didn't even know what food gets you the pieces. They first tried telling me they don't have any. I told them it comes with the meal so I should get them. They went in the back and 2 minutes later they had some. So what this tells me, is the employees at this location aren't giving them to people and are just keeping the game pieces for themselves. And another store I had to ask for them too. This is how you run your game and stores? The employees keep the pieces. Bad business
- PTPaula TorresOct 27, 20255.0MELINDA IN DRIVE THRU WAS AMAZING!!!! Great customer service, she made sure to greet me politely, re-read my order to me , asked me clarifying questions in order to make sure my order was correct and was very polite, friendly , and professional. Best customer service employee in drive thru ever!!! She was a treat, this McDonald’s location #1323 is lucky to have an employee like Melinda, she made my day
- RPRafael PenaOct 17, 20251.0McDonald's food it's so greasy that it makes me feel like I am to have a heart attack. So I stop eating it. The food don't taste like it's real.
- SPsongbird372 POct 15, 20253.0I told the clerk at the time of ordering that I would like them not to take the money out of the app card but I wanted to pay cash and they said no problem I went around to the front and they charged through the app now that's disappointing if my dollar soda caused my account to overdraw! Luckily I didn't but you should have formed your employees if they say cash let them pay cash instead of out the app automatically
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week, including delivery and drive-through services.
Does this McDonald's offer delivery services?
Yes, this location offers delivery, same day delivery, curbside pickup, and no-contact delivery services.
Can I use a drive-through at this McDonald's?
Yes, the drive-through is open 24/7 every day of the week.
Which payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app available to order from this McDonald's?
Yes, you can order via the McDonald's app available on both iOS and Android devices.
Where is this McDonald's located?
It is located at 881 Wolcott St, Waterbury, CT 06705, USA.
What services does this McDonald's provide on site?
This location offers drive-thru, mobile ordering, gift cards, McDelivery, mobile offers, and free WiFi.
What nearby restaurants can I visit close to this McDonald's?
Nearby restaurants include Jersey Mike's Subs, Wendy's, Taqueria Rita, Taqueria Super Taco, Josi, and Good Mood Lebanese Cuisine & Juice Bar Cafe.
Are there nearby transit or travel-related services to help me get to McDonald's?
Yes, AAA Waterbury offers auto insurance and travel agency services nearby, which might assist in planning your trip.
What nearby health-related services are available close to McDonald's?
Nearby health-related services include Dr. Dental, Beltone Hearing Aid Center, and Walmart Pharmacy, convenient for errands before or after your visit.