Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,716 reviews
5 stars
709
4 stars
391
3 stars
292
2 stars
93
1 star
231
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially during peak hours, with some waiting over 20 minutes for their orders.
Order Accuracy
There were numerous complaints about incorrect orders, missing items, and food not being prepared as requested.
Staff Performance
While some customers praised the staff for being friendly and attentive, others experienced rude service and poor management.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but there were also reports of unsanitary conditions in the bathrooms.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh food while others received cold or poorly prepared items.
- FMfelicia myersNov 7, 20253.0Fish sandwich was gd
- KLKarizma LopezOct 31, 20251.0I go here very OFTEN with my family/friends! The service is horrible! The employees are very rude! And they tend to mess up orders A LOT! I DO NOT RECOMMEND!
- JSJoe SullivanOct 23, 20251.0Waited 10 minutes just for a drink. Prepare to always wait.
- TATahir AzizOct 7, 20254.0Men’s bathroom lock is broken. Drive thru could be efficient
- YRysrael RoseSep 26, 20255.0Love to do delivery i dont have to wait for a minute..
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 530 Reidville Dr, Waterbury?
McDonald's at 530 Reidville Dr, Waterbury is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's has a drive-thru that operates 24/7.
Can I get McDonald's delivered to my home from the Waterbury location?
Yes, McDonald's offers delivery services 24/7, including same-day and no-contact options.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there an app I can use to order from McDonald's?
Yes, you can use the McDonald's App available on iOS and Android to order food.
Does this McDonald's provide curbside pickup?
Yes, curbside pickup is available at this location.
Are there Starbucks or other coffee shops near this McDonald's?
Yes, Starbucks is located nearby, perfect for grabbing coffee before or after your meal at McDonald's.
Where can I find a pharmacy close to McDonald's in Waterbury?
CVS Pharmacy is located near McDonald's at 530 Reidville Dr, convenient for picking up prescriptions after your visit.
What other fast food restaurants are near this McDonald's?
Nearby fast food options include Burger King and Subway, offering more variety around McDonald's at Reidville Dr.
Are there any banking or ATM services close to McDonald's in Waterbury?
Yes, Santander Bank US ATM and Coinme Bitcoin ATM are close by for your convenient banking needs.