Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,726 reviews
5 stars
716
4 stars
391
3 stars
293
2 stars
93
1 star
233
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, many complained about cold items, incorrect orders, and overall dissatisfaction with the quality.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but there were also complaints about unsanitary conditions in the bathrooms.
Management Problems
Several reviews highlighted issues with management, including incompetence and failure to address service problems.
- CRCarmen Rodriguez2 days ago5.0I was there at 9.00 am was a nice service my food was hot.
- RURocio UrgilesDec 28, 20251.0La atención es mala son groseras al momento de tomar la orden
- DID IljaziDec 15, 20251.0The worst service. They will ignore you, walk by you like you're not even there and the minute you start to question what's going on or why has no one helped you, all of a sudden, no one speaks English all the while they are speaking English to others when they want too. It's happened to me on several occasions there. Even dealing with the manager, she speaks English when she wants too then catches a case of amnesia
- JTJay TorresDec 6, 20253.0Extremely slow, 6 parked cars waiting on "fast" food.
- NMNick MastropietroNov 27, 20251.0Management is utterly incompetent. I typically avoid this location at all costs, but the McDonalds that I usually frequent was shown as being closed on the app so I decided to bite the bullet and order from this location instead. I show up and the restaurant is closed after taking my money with no way to cancel the order and be refunded. Second time in a row that I’ve ordered here and these thieves have stolen my money. Will never be back.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 530 Reidville Dr, Waterbury?
McDonald's at 530 Reidville Dr, Waterbury is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's has a drive-thru that operates 24/7.
Can I get McDonald's delivered to my home from the Waterbury location?
Yes, McDonald's offers delivery services 24/7, including same-day and no-contact options.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there an app I can use to order from McDonald's?
Yes, you can use the McDonald's App available on iOS and Android to order food.
Does this McDonald's provide curbside pickup?
Yes, curbside pickup is available at this location.
Are there Starbucks or other coffee shops near this McDonald's?
Yes, Starbucks is located nearby, perfect for grabbing coffee before or after your meal at McDonald's.
Where can I find a pharmacy close to McDonald's in Waterbury?
CVS Pharmacy is located near McDonald's at 530 Reidville Dr, convenient for picking up prescriptions after your visit.
What other fast food restaurants are near this McDonald's?
Nearby fast food options include Burger King and Subway, offering more variety around McDonald's at Reidville Dr.
Are there any banking or ATM services close to McDonald's in Waterbury?
Yes, Santander Bank US ATM and Coinme Bitcoin ATM are close by for your convenient banking needs.