Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,816 reviews
5 stars
809
4 stars
378
3 stars
253
2 stars
120
1 star
256
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and rude staff, particularly during late-night hours.
Food Quality
Many reviews mentioned poor food quality, including cold or stale items, incorrect orders, and complaints about the freshness of the food.
Cleanliness
Several customers noted issues with cleanliness, particularly in the dining area and bathrooms, which were often described as unsanitary.
Staff Attitude
While some customers praised friendly staff, many others reported negative experiences with rude or unhelpful employees.
Ordering Process
Issues with the kiosk ordering system and the requirement to use it instead of speaking to staff were commonly mentioned, leading to frustration among customers.
- AMAnthony MejiaNov 16, 20252.0Not the cleanest
- JWJennifer WerneckNov 16, 20251.0Came home late from night out and stopped by to grab a quick meal. I used my McDonald's app but for some reason at this location it never works. The person at the drive through took the order and said it was ok. When I got to the window after an extremely long wait for the one car in front of me. The guy at the window tells me the price and I told him I was using a reward meal but he replies that it didn't go through with an attitude and stands there just staring at me with a look of disgust on his face. If you don't like your job that your personal issue but don't take it out on others. I will not be returning to this location again.
- GBGreg BoydNov 7, 20255.02 breakfast Burritos - hot and fresh..
- JFJose Ortiz felicianoOct 27, 20251.0I I'm at Dasher in they always make me way for all my orders on the second window the guy that maneger that is there at night I don't know if is Spanish or what bo he he's slow plus I don't understand what he said
- JPJessica Perlman-VanderpoolOct 19, 20251.0You could only order at the kiosk even though I counted 7 people working. Somehow there wasn't anyone that could take an order. I guess that's the new way. It didn't print my ticket so I didn't know my order number and neither did another group who took our drinks. Even though we ordered sauces, none were in the bag so thankfully we realized and asked. We had to ask 2 people and they then tried to give 2 sauces for 3 orders of very old nuggets (28 pieces) that were hard as a rock. Fries were unseasoned, but thankfully warm. You needed to get buzzed in to use the bathroom and workers took forever to let us in there. The men's room was completely out of service so men trying to use the same stalls as the women. People begging for food outside. All staff seemed like they didn't want to be there. Worst McDonald's I've been to.
Frequently Asked Questions About McDonald's
What are the McDonald's Waterbury location's regular operating hours?
McDonald's Waterbury location is open 24 hours every day of the week.
Does the McDonald's in Waterbury offer drive-through service?
Yes, the Waterbury McDonald's has a drive-through open 24/7 every day.
What delivery options are available at McDonald's Waterbury?
They offer delivery, same day delivery, curbside pickup, and no-contact delivery services.
Can I order McDonald's online or via mobile app?
Yes, you can order via the McDonald's app available on iOS and Android, or through their online ordering link.
What payment methods are accepted at McDonald's Waterbury?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What types of menu items does McDonald's Waterbury offer?
McDonald's serves a variety of menu options including burgers, sandwiches, breakfast items, coffee, ice cream, and frozen desserts made with quality ingredients.
What are some nearby restaurants to McDonald's Waterbury?
Nearby restaurants include TGI Fridays, HomeTown Buffet, Buffalo Wild Wings, Chili's Grill & Bar, and It's Just Wings, providing various dining options before or after your McDonald's visit.
Are there shopping centers or stores close to McDonald's Waterbury?
Yes, Brass Mill Commons shopping center, Michaels Stores, Bath & Body Works, and Macy's Backstage are nearby for shopping needs.
Which beauty and grooming services are located near McDonald's in Waterbury?
Nearby beauty and grooming services include Kingdom Upscale Cutz barber, Hildaris Beauty Salon, Davis Barber Shop, Benefit Cosmetics BrowBar, and Ulta Beauty.
How can I find more information or connect with McDonald's Waterbury online?
You can visit their official page through McDonald's website or follow them on social media platforms such as Facebook, Instagram, Twitter, and TikTok.