Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,799 reviews
5 stars
797
4 stars
373
3 stars
265
2 stars
111
1 star
253
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service from staff, with multiple instances of employees being unhelpful or dismissive.
Food Quality
There were mixed reviews on food quality, with some customers receiving cold or incorrect orders, while others praised the freshness of the food.
Cleanliness
The location was noted for being clean by several customers, although there were complaints about hygiene practices among some staff.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders being common.
Staff Friendliness
While some customers experienced friendly service, others reported unprofessional behavior from employees, leading to a lack of consistency in customer interactions.
- BGBaku Goshi2 days ago2.0They take to long for pay attention to the costumers
- ADAmber Marie DonaldsonOct 24, 20255.0Clean. Very clean
- FQFlor QuituizacaOct 8, 20251.0honestly terrible customer service but decent food
- GGGlenda GuerraOct 6, 20255.0Excelente servicio
- CSCassie SpratlingSep 16, 20251.0The customers are not polite and i waited 15 minutes for my them to take my order and give me my food. Horrible management I hope this McDonald’s gets shut down and they all lose there jobs. I’ve never been to a worse McDonald’s in my life.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 45 Thomaston Ave, Waterbury?
McDonald's at 45 Thomaston Ave, Waterbury is open 24 hours every day of the week.
Does this McDonald's location offer delivery and curbside pickup services?
Yes, this McDonald's offers delivery, same-day delivery, curbside pickup, and no-contact delivery services.
Is there a drive-thru available at this McDonald's?
Yes, this McDonald's location has a drive-thru that is open 24/7.
How can I place an order online for delivery from this McDonald's?
You can order for delivery online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where can I find the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html
What services does this McDonald's provide besides food?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there nearby grocery stores close to this McDonald's?
Yes, Cherry Valley MarketPlace and Ocean Fish Market are nearby grocery stores where you can shop before or after your visit.
What automotive services are available near this McDonald's?
Nearby you can find Joe's Tire Shop Tire Pros, Jiffy Lube for oil changes, Apex Automotive, West Main Auto, and Monro Auto Service and Tire Centers for various automotive repairs and tire services.
Are there convenient gas stations near McDonald's at 45 Thomaston Ave?
Yes, Shell, Citgo, and Mercury Fuel gas stations are close by, useful for refueling before or after visiting McDonald's.