McDonald's

3.5
907 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
184 Chase Ave, Waterbury, CT
06704, United States

Hours

Reviews

3.5
907 reviews
5 stars
377
4 stars
170
3 stars
112
2 stars
69
1 star
179

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews highlighted issues with food quality, such as cold or stale items, incorrect orders, and unsanitary conditions.

Staff Attitude

Several customers noted unprofessional behavior from staff, including lack of communication and dismissive attitudes.

Inconsistent Experience

Customer experiences varied widely, with some praising friendly service and hot food, while others reported frequent mistakes and delays.
  • JW
    Jeffrey Ward
    Dec 17, 2025
    1.0
    It was unavailable of every single drink except water, but definitely could’ve made anything and chose not too
  • DI
    D Iljazi
    Dec 15, 2025
    1.0
    The worst service. They will ignore you, walk by you like you're not even there and the minute you start to question what's going on or why has no one helped you, all of a sudden, no one speaks English all the while they are speaking English to others when they want too. It's happened to me on several occasions there. Even dealing with the manager, she speaks English when she wants too then catches a case of amnesia
  • CL
    Carter Lorusso
    Dec 10, 2025
    1.0
    It was disgusting first my friend Liam ordered a Big Mac with extra pickles and they only gave us 5 I recommend not coming here
  • KH
    Karen Harrigan
    Nov 20, 2025
    2.0
    A whole lash was in My Baby fries cluster lashes smh
  • NM
    Norah M
    Nov 17, 2025
    1.0
    Ordered on the app & they asked me to pull ahead for fresh fries. I pulled ahead and waited 15 minutes & counted 9 people get their food before me. When I finally got my food, the lettuce and the chicken were both mushy, the French fries were only filled halfway & my sauce was missing

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 184 Chase Ave, Waterbury, CT?

McDonald's at 184 Chase Ave operates 24 hours daily, from 12:00 AM to 11:59 PM every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service and it is open 24 hours every day.