Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
902 reviews
5 stars
376
4 stars
170
3 stars
111
2 stars
69
1 star
176
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and poor customer service experiences.
Food Quality
Several reviews mentioned issues with food quality, including cold items, incorrect preparation, and contamination concerns.
Staff Attitude
Feedback indicated mixed experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Cleanliness
Some customers noted that the location was clean and well-maintained, while others reported unsanitary conditions.
Order Accuracy
Many customers experienced problems with order accuracy, receiving incorrect items or missing items altogether.
- KHKaren Harrigan4 days ago2.0A whole lash was in My Baby fries cluster lashes smh
- NMNorah MNov 17, 20251.0Ordered on the app & they asked me to pull ahead for fresh fries. I pulled ahead and waited 15 minutes & counted 9 people get their food before me. When I finally got my food, the lettuce and the chicken were both mushy, the French fries were only filled halfway & my sauce was missing
- RZR ZroNov 5, 20251.0I was there last night and I had to wait a while in the drive through for fries and a happy meal and the food was so disgusting and stale. Cold and why I waited for stale cold food was beyond me. I had this happen the third time in a row at night and it makes me not want to try it again because of that past few times of having stale chicken nuggets and stale fries that were probably sitting for long long time. I wanted a refund and reported this to the app service but haven’t heard anything from anyone
- JJJesseOct 24, 20251.0Thus place is horrid! I went to pick up an order I placed and was tied they couldn't log into the system to see it and there was nothing they and do and didn't bother giving my money back. Instead of getting or contacting a manager about the situation to fix it, I can't imagine how many people were scammed by this horrid McDonalds!!
- LGLeandra GarciaOct 21, 20251.0Don't order from here! I order large iced coffees almost every day. I paid for a large iced mocha and received a medium cup. Why am I paying for a large to be handed not what I paid for??
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 184 Chase Ave, Waterbury, CT?
McDonald's at 184 Chase Ave operates 24 hours daily, from 12:00 AM to 11:59 PM every day of the week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers drive-thru service and it is open 24 hours every day.
What delivery and pickup options are available at this McDonald's?
Customers can use curbside pickup, delivery, same-day delivery, and no-contact delivery services at this McDonald's.
How can I place an order online or through a mobile app for this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's mobile apps available on the Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's at 184 Chase Ave?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer any rewards program?
Yes, McDonald's offers the MyMcDonald's Rewards program where customers can earn points for free food.
What services are available at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What fitness centers are near McDonald's at 184 Chase Ave?
Norm's Gym is nearby, which is a great place to work out before or after your meal at McDonald's.
Where can I find banking services near McDonald's at 184 Chase Ave?
Santander Bank, Bank of America, and several ATMs including Santander Bank ATM and Wells Fargo ATM are close by, convenient for your banking needs when visiting McDonald's.
Are there any other dining options near this McDonald's?
Nearby dining options include Papa John's Pizza, Pizza Hut, Rooster’s Chicken & Waffles, Dunkin', and Dairy Queen, offering variety if you want to explore different flavors.