Customers praised the food for its deliciousness and authenticity, particularly highlighting dishes like butter chicken and kabuli pulao, though some noted inconsistencies in quality and portion sizes.
Service Issues
There were multiple complaints about poor service, including mistakes with orders, lack of attentiveness, and rude staff behavior, which negatively impacted the dining experience for several customers.
Pricing Concerns
Many customers expressed dissatisfaction with pricing, citing deceptive charges and high costs relative to portion sizes, leading to feelings of being overcharged.
Cleanliness and Atmosphere
While some reviews mentioned the restaurant being clean and welcoming, others pointed out that the atmosphere could be improved and that the establishment appeared worn down.
AM
Ali Majaz
Dec 28, 2025
4.0
Ordered chicken biryani and I personally rate it higher than all the other biryanis I’ve had in CT. The place is clean and the customer service was very good. The portion size was more than enough (had to get a box). Food arrived in under 5 minutes. Will come back again. The one thing which they can improve is the drinks menu and probably also make the drinks taste more true to their name.
TS
Tanzi Shaheen
Dec 26, 2025
1.0
This place is inconsistent each time I order. I order a few of the same things on repeat yet I'm left with a messed up order every time.
On two occasions kabuli pulao 1.) missing either carrots or 2.) Missing raisins which are literally the two essentials that make kabuli rice, Kabuli rice. How do you forget the main ingredients?
Burnt naan on several occasions
No sauces unless you ask and remind them at order pickup. Even then they give you 1 little sauce for 3-4 orders without considering your order size which clearly needs more sauces. Sauces missing on several orders I made in the past. Weird.
No utensils ever
No tissues ever
HH
hussain
Dec 24, 2025
5.0
I come here a lot and today there was a mistake in our order, but the lady at the counter did not hesitate to make it right. Very good service and the meat is always tender and cooked well.
MJ
Mohamed Jahaf
Dec 12, 2025
5.0
The food and sauces is AMAZING, with a wide variety of choices to choose from it’s hard to just pick 1. Staff were also very knowledgeable and kind making me feel welcomed into the restaurant. 100% recommended.
AA
arzo
Nov 27, 2025
5.0
I came here from Wolcott Ct, and Hasna's Grill tasted sooo good everything was chocked well and the service was great.
Hasna's Grill is open Monday, Wednesday, Thursday, and Sunday from 11:00 AM to 9:00 PM, and Friday and Saturday from 10:00 AM to 10:00 PM. It is closed on Tuesdays.
Does Hasna's Grill offer delivery and pickup services?
Yes, Hasna's Grill offers both in-store pickup and delivery services.
What are the takeout hours at Hasna's Grill?
Takeout service is available Monday, Wednesday, Thursday, and Sunday from 11:00 AM to 9:00 PM, and Friday and Saturday from 10:00 AM to 10:00 PM. The restaurant is closed on Tuesdays.
Where is Hasna's Grill located?
Hasna's Grill is located at 625 Wolcott St Unit 7, Waterbury, CT 06705, USA.
What type of cuisine does Hasna's Grill serve?
Hasna's Grill serves Afghani cuisine and offers Halal food, including kebabs, biryani, and vegetarian options. It is categorized as an Afghani, Indian, Mediterranean, and Middle Eastern restaurant with bar and grill options.
How can I view Hasna's Grill menu or place an order?
You can view the menu and place orders on their website at https://hasnasgrill.com/menu.
What is the contact number for Hasna's Grill?
The main phone number for Hasna's Grill is +1 203-805-4044.
What are some nearby places customers can visit before or after dining at Hasna's Grill?
Nearby places include Mattatuck Plaza shopping center, Aroma Joe's Coffee for coffee, and La Gran Marqueta supermarket. Customers can enjoy shopping or grab a coffee before or after their meal at Hasna's Grill.
Are there any nearby legal services close to Hasna's Grill?
Yes, LGM Injury Law and the Law Offices of Thomas E Porzio are nearby, providing legal and notary services for your convenience.
What other local businesses are close to Hasna's Grill that might interest customers?
Local businesses near Hasna's Grill include Nail Plus beauty salon for grooming, Rent-A-Center for furniture rentals, and Harbor Freight for tools and equipment. These options offer additional services customers might explore while in the area.