McDonald's

3.5
536 reviews
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Business Details

1858 E Main St, Torrington, CT
06790, United States
(860) 626-8008
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1858 E Main St, Torrington, CT
06790, United States

Hours

Reviews

3.5
536 reviews
5 stars
189
4 stars
111
3 stars
111
2 stars
39
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor service from staff, including rudeness and lack of attention.

Food Quality

Mixed reviews on food quality, with some customers noting cold or poorly prepared items, while others praised the freshness and taste.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some customers noting dirty dining areas and unsanitary conditions.

Staff Friendliness

While some reviews highlighted friendly and helpful staff, others reported negative interactions, indicating a lack of consistent service quality.

Pricing Concerns

Many customers expressed dissatisfaction with rising prices and perceived value for money, comparing it unfavorably to other dining options.
  • KM
    Katelyn Magri
    Dec 2, 2025
    3.0
    We go here occasionally, the majority of the time things are standard what you would expect from any McDonald's. I'm not sure if that's a good thing or a bad thing anymore. With rising prices on their menu, the employees preparing the food should take the time to make sure they put the sandwiches/burgers together neatly. Half the time the burgers are all over the place inside the wrappers. Granted, my kids fix it by having to reassemble their burgers but they shouldn't have to do that. Staff have been very friendly and we recently had trouble with an order and they remade our order which was appreciated.
  • JG
    James Green
    Nov 29, 2025
    3.0
    The wait times for a McDonalds have been long for a while. Even if you get a small order you still need to wait for a long while. If you try and go after like 8:00pm it’s not even worth it since you’ll have a 20 minute wait even if there are no cars.
  • SS
    sameold_luis
    Oct 13, 2025
    1.0
    Asked to speak Spanish and they left us waiting. Went to order in English as best I could and they left us waiting.
  • RB
    Richard Buck
    Oct 2, 2025
    5.0
    Kind of a pain to get in an out of the lot with the construction going on. Other than them using a different supplier for their sausage. Made the sandwich taste different and not in a good way. Plus it was not a dark brown sausage patty but I pale brown / grey. The McDonald’s coffee tasted great as always.
  • BO
    Bruce Osterman
    Sep 23, 2025
    1.0
    Employees can't seem to get the orders right. And they are are paid way to much for the service they provide. Its like nobody has any work ethics any more, and they just don't care
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Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Torrington, CT?

McDonald's in Torrington is open from 5:00 AM to midnight Monday through Saturday, and from 5:00 AM to 11:00 PM on Sundays.

Does McDonald's in Torrington offer drive-through service and what are its hours?

Yes, the drive-through is available daily from 5:00 AM to midnight Monday through Saturday, and until 11:00 PM on Sundays.