McDonald's

3.5
533 reviews
Get DirectionsCallWebsite

Business Details

1858 E Main St, Torrington, CT
06790, United States
(860) 626-8008
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1858 E Main St, Torrington, CT
06790, United States

Hours

Reviews

3.5
533 reviews
5 stars
188
4 stars
111
3 stars
109
2 stars
39
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to a negative perception of service quality.

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and hot food, while others received cold or poorly prepared items.

Cleanliness

Inconsistent cleanliness reported, with some customers noting a dirty dining area and others praising the cleanliness of the restaurant.

Management Concerns

Negative feedback regarding management, with complaints about rude behavior and poor leadership affecting overall customer experience.

Pricing

Customers expressed concerns about high prices and perceived value, with some feeling that the cost does not match the quality of food and service.
  • SS
    sameold_luis
    Oct 13, 2025
    1.0
    Asked to speak Spanish and they left us waiting. Went to order in English as best I could and they left us waiting.
  • RB
    Richard Buck
    Oct 2, 2025
    5.0
    Kind of a pain to get in an out of the lot with the construction going on. Other than them using a different supplier for their sausage. Made the sandwich taste different and not in a good way. Plus it was not a dark brown sausage patty but I pale brown / grey. The McDonald’s coffee tasted great as always.
  • BO
    Bruce Osterman
    Sep 23, 2025
    1.0
    Employees can't seem to get the orders right. And they are are paid way to much for the service they provide. Its like nobody has any work ethics any more, and they just don't care
  • BM
    Brian Martin
    Aug 14, 2025
    1.0
    Manager here is extremely rude to both her customers and employees. I was embarassed to be a witness to her awful leadership when I just stopped in for a coffee.
  • RR
    Rowedahelicon
    Aug 7, 2025
    5.0
    I don't really know why Torrington has two of them but this one is nicer!
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Torrington, CT?

McDonald's in Torrington is open from 5:00 AM to midnight Monday through Saturday, and from 5:00 AM to 11:00 PM on Sundays.

Does McDonald's in Torrington offer drive-through service and what are its hours?

Yes, the drive-through is available daily from 5:00 AM to midnight Monday through Saturday, and until 11:00 PM on Sundays.