Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- BreakfastAvailable
Location
Hours
Reviews
3.7
1,075 reviews
5 stars
450
4 stars
244
3 stars
176
2 stars
64
1 star
141
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially due to the lack of a drive-thru and issues with order accuracy.
Food Quality
Mixed reviews on food quality; some praised freshness while others complained about cold or poorly prepared items.
Cleanliness
The restaurant received positive feedback for cleanliness, although some reviews noted issues with dirty tables and overall maintenance.
Staff Friendliness
Many customers highlighted the friendly and helpful staff, with specific mentions of exceptional service from certain employees.
Ordering Experience
The use of kiosks for ordering was a common point of frustration, with reports of malfunctioning machines and slow service.
- NSNettie SarroNov 7, 20255.0Very nice people. Fries were hot and delicious
- CMCyndi McGlynnOct 28, 20252.0There is no drive thru and its small inside so it was very crazy in there. They have kiosks to order your food, if you dont have an app and need to order at the counter, have fun. You're going to wait a while
- VPValerie PruntyOct 20, 20251.0Only one kiosk machine working took 45 minutes from time paid for till 2 coffee were received. Was the worse wait time ever. Order numbers were not followed at all.
- LILinda IngallsOct 17, 20251.0Worst McDonald’s in the US. I’ve been to McDonald’s restaurants in California, Utah, Ohio, and their food was acceptable. Here in Southbury the food was dried out and tasteless, the fries were cold. This place needs to be improved. It’s possible.
- CCCHIWAI CHANOct 11, 20255.0Friendly staffs
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Southbury, CT?
McDonald's in Southbury, CT is open daily from 6:00 AM to 11:00 PM.
When is the McDonald's drive-through open?
The drive-through is open every day from 6:00 AM to 11:00 PM.
Does McDonald's offer delivery services?
McDonald's offers delivery every day from 6:00 AM to 10:30 PM, and you can order online at https://mcdonalds.order.online/business/-5579.
How can I order McDonald's using a mobile app?
You can order using the McDonald's App available on the Apple App Store and Google Play Store. Quick order is also available at https://mcdonalds.smart.link/jfeqnrnmr.
Which payment options are accepted at McDonald's Southbury?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have wheelchair accessible entrances and seating?
Yes, the location has wheelchair accessible entrance, seating, and restrooms for customers.
Are there nearby grocery stores where I can shop before or after visiting McDonald's?
Yes, Stop & Shop supermarket is nearby, offering groceries and flowers, making it convenient to shop either before or after your meal.
Can I visit other dining options near McDonald's in Southbury?
Yes, nearby dining options include Oriental Gourmet (Chinese and Asian cuisine), Chipotle Mexican Grill, and Panera Bread, great for exploring different tastes around your visit.
Are there nearby retail stores to visit near McDonald's?
Near McDonald's you can find T.J.Maxx, Old Navy for clothing shopping, and The Paper Store for gifts and stationery.
Is there WiFi service available at McDonald's Southbury?
Yes, McDonald's Southbury offers WiFi for customers' convenience during their visit.