McDonald's

3.5
946 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
769 John Fitch Blvd, South Windsor, CT
06074, United States

Hours

Reviews

3.5
946 reviews
5 stars
353
4 stars
202
3 stars
154
2 stars
79
1 star
158

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported problems with order accuracy and staff communication, leading to frustration and dissatisfaction.

Food Quality

There were mixed reviews regarding food quality, with some customers receiving cold or improperly prepared items, while others praised the freshness of their meals.

Cleanliness

The cleanliness of the restaurant received positive feedback, although some reviews mentioned unsanitary conditions.

Staff Attitude

While some customers appreciated friendly service, others encountered rude or unhelpful staff, impacting their overall experience.

Drive-Thru Experience

The drive-thru was noted for its convenience, but many customers experienced long waits and order mix-ups.
  • BS
    Bohdan Shepel
    Nov 10, 2025
    1.0
    Now 9:20 pm and McDonald’s already closed. Employees decided to lock all doors because they don’t want to work
  • CR
    Carlos Ramos
    Nov 3, 2025
    5.0
    Double quarter pounder top notch. Service need to listen better confirm all requests get the order right. Patient tho and effectively rectified the mistake and placed it as two different orders. As for atmosphere that small mistake intoleratad the front seat people trying to be cheap 😂 which made the car ride a lil tense.
  • JM
    J M
    Oct 14, 2025
    4.0
    I went through the drive-in. The young lady who handled my order was polite, smiled and thanked me.
  • MS
    Ms. Tyma Smith
    Sep 19, 2025
    5.0
    This place is nice to eat a fast meal on the road.
  • CC
    C Ceasar
    Sep 10, 2025
    1.0
    My order was not right and they were not trying to understand the issue they just kept trying to charge me more to make my order right. When the manager decided to correct the problem she spoke like she was doing me a favor. It is apparent to me that if you like to purchase food from most McDonald’s you should go inside and point at the menu boards to make sure your order is correct, because the drive through may not get your order right and you will get what they want to give you and pay what they want to charge you. There is no time for getting it right!!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-thru at 769 John Fitch Blvd, South Windsor?

The drive-thru is open Monday to Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 10:30 PM.

During what hours does McDonald's offer delivery services?

Delivery is available daily from 6:00 AM to 10:30 PM.