McDonald's

3.4
1295 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1994 Silas Deane Hwy, Rocky Hill, CT
06067, United States

Hours

Reviews

3.4
1,295 reviews
5 stars
460
4 stars
267
3 stars
209
2 stars
91
1 star
268

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and frequent order mistakes.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about undercooked items and incorrect orders.

Cleanliness

While some customers noted clean bathrooms and dining areas, others reported dirty tables and unsanitary conditions.

Customer Experience

Mixed feedback on customer service, with some praising individual staff members while others described negative interactions.

Inconsistent Operations

Customers experienced issues with the restaurant's hours and operational status, including being told they were closed despite posted hours.
  • WM
    Wilfredo Mendez
    3 days ago
    3.0
    Do not like when I get old food it must be hot and fresh sandwiches were old fries was also old was not good they need to be always fresh this is why I don't want to eat there anymore
  • RV
    Ryan Vos
    Nov 3, 2025
    5.0
    I like to go there on Tuesday nights.
  • MK
    Mike Kelly
    Oct 15, 2025
    1.0
    This location sucks. Missing items two orders in a row. No way to get a refund through the app. And they dont answer the phone. Guess I'm just expected to take the loss.
  • JF
    Jerilyn Fleck
    Oct 11, 2025
    3.0
    This McDonald's in Rocky Hill is the worst. I always have problems there. I was the only person in the drive through and I had to wait to get someone to answer me after saying hello twice. They didn't have apple pie but it was showing online that they did.One of my drinks wasn't ready yet so I looked in my bag and my French fries were only half full and you could tell it was from the bottom of the serving rack. Avoid this McDonald's I know that I will.
  • MR
    Me Rob
    Sep 27, 2025
    1.0
    The worst one I get a large iced coffee daily and this place never ever makes it decent. For this reason I won’t stop there anymore. This was supposed to be a regular large coffee it was water with cream basically. Tasted nothing like coffee, I mentioned it to them and they answered “the machine makes it we don’t” lol

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Rocky Hill, CT?

McDonald's in Rocky Hill, CT, is open 24 hours every day of the week, including all holidays.

Does this McDonald's location offer delivery service?

Yes, McDonald's offers 24/7 delivery service including same-day and no-contact delivery options.