McDonald's

3.7
1214 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
406 Colman St, New London, CT
06320, United States

Hours

Reviews

3.7
1,214 reviews
5 stars
488
4 stars
276
3 stars
222
2 stars
92
1 star
136

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted poor customer service, including rude staff and management, as well as frequent order mistakes.

Food Quality

Customers expressed mixed feelings about food quality, with some praising freshness while others complained about cold or poorly prepared items.

Cleanliness

The restaurant was generally noted for being clean, although some reviews mentioned issues with the play area and restrooms.

Speed of Service

While many customers appreciated the quick service, others reported long wait times, especially during night shifts.
  • GG
    Gabriel Gonatice
    Dec 10, 2025
    1.0
    The food was fine, but I witnessed the manager/ owner boastfully threatening to fire the staff right in the lobby. The atmosphere was toxic and uncomfortable, and I feel terrible for the employees working under that kind of verbal abuse. I will not support a business that treats local workers this way.
  • AA
    Ashley
    Oct 30, 2025
    1.0
    not sure who the lady with red hair and glasses is but if she’s in a managerial position she SUCKS. drink completely forgetten about in doordash order. no problem, i’m not upset i can go to the restaurant and pick up. the woman tells me i can’t and must file a complaint to doordash. i tell her doordash isn’t at fault, doordash doesn’t bag up food, YOU DO. woman is in denial and says that every item was in the bag. i tell her it was not which is why i went in person to go get it and now she’s speaking over me and still telling me doordash is at fault. i can only assume she thought i was trying to get a free drink outta this when that was not the case. would not have bothered to drive down there SHOWING YOU A RECEIPT for a free drink.
  • CR
    Craig Ragan
    Oct 29, 2025
    5.0
    I like their McMuffin McGriddle meals.
  • BM
    Bruce Mathre
    Oct 27, 2025
    3.0
    The food for breakfast was good, but what is up with beverages being so watered down. The orange juice had the color of grapefruit juice and the taste of distorted water. Not pleasant.
  • CL
    Christopher LaFarge
    Sep 28, 2025
    4.0
    Good fast food

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 406 Colman St, New London?

McDonald's at 406 Colman St is open daily from 5:00 AM to 2:00 AM.

Does this McDonald's location offer delivery services?

Yes, delivery is available every day from 6:00 AM to 1:45 AM.